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Case Mgmt. Assistant- FULL Time NIGHT Shift position @ St. John- Detroit

Henry Ford Health System
United States, Michigan, Detroit
Jan 09, 2025

Department: Case Management

Full Time (40 hours per week) NIGHT shift 7:00pm - 7:30am with weekend & holiday rotation

Henry Ford St. John Hospital- Detroit

GENERAL SUMMARY

Provides various services supporting case management process.

Responsibilities:



  • Obtains and records authorizations for ancillary services and denial reporting.
  • Facilitates, identifies and documents all referrals, along with patient choice, to appropriate facilities or agencies.
  • Expedites discharges by transmitting appropriate documentation to providers for acceptance of patient. Documents all interactions with payers and communicates status with appropriate staff
  • Communicates status with case management staff and arranges for patient transfer. Functions as a key point of contact between case management staff, admissions and payers.


EDUCATION/EXPERIENCE REQUIRED



  • High School diploma or equivalency
  • 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
  • Good Customer Service Skills
  • Knowledge of Medical Terminology required
  • Good Computer Skills required
  • This position does involve patient interaction

Additional Information


  • Organization: Henry Ford Health St. John Hospital
  • Department: Case Management 002
  • Shift: Rotating
  • Union Code: Not Applicable

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