Healthcare Coordinator

Bancroft is a leading service-provider for children and adults with autism, other intellectual or developmental disabilities or those in need of neurological rehabilitation. We provide a full continuum of highly effective services - for people of all ages and every level of abilities - based on best practices and scientifically proven techniques. Our services include special education, vocational training, supported employment, structured day programs, group home and apartment programs both on-campus and in the community, short-term behavioral stabilization services for children, and in-home and outpatient rehabilitation services. As a nonprofit organization, we are solely committed to supporting people with special needs and their families, to help make it One World. For Everyone. Bancroft is currently seeking a Healthcare Coordinator to join our team.

Position Summary: Provides clerical oversight of the processing of medical records for assigned caseload. Acts as a liaison between Nurse and programs, families, insurance companies and medical provider to ensure the medical needs of the Individuals supported are effectively attended to. Essential Responsibilities:

Tracks the medical appointments and labs of assigned caseload to ensure that all regulated and recommended medical preventive and follow-up checks, treatments and tests are scheduled and carried out.
• Visits residential programs routinely to complete audits and assure regulatory compliance.
• Tracks the documentation of all encounters with medical providers for assigned caseload. Ensures that the documentation reaches the responsible staff and that all follow-up measures are clear to the staff. Ensures that the documentation is filed appropriately.
• Assist with coordinating identified trainings with residential programs nursing and the nutritionist.
• Assist with coordinating medication reviews between the residential programs and nursing.
• Support program to ensure the individual and staff are prepared for individual medical appointments for assigned caseload; e.g., confirms insurance and funding information prior to visit, ensures that all necessary pre-testing has been performed and results received; e.g., laboratory tests, x-rays, special studies, etc.
• Assist with coordinating medical procedures and communicating results to community providers.
• Serves as liaison with healthcare providers, insurance providers, equipment suppliers, etc., in arranging for and acquiring various medical equipment and supplies for assigned individuals supported.

Education & Experience:

High School diploma or equivalent required. Associates or Bachelor's Degree in a Health related field highly preferred. Certification as a Medical Assistant a plus. 2-3 years of administrative experience along with at least 6 months of experience working with Developmentally Disabled population. Must have knowledge of medical terminology. Social Work experience preferred.

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.