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RN Director-Service Line Quality & Safety- 40 hours- day shifts

Henry Ford Health System
United States, Michigan, Detroit
Jan 11, 2025

GENERAL SUMMARY:

The Director-Service Line Quality and Safety is responsible for the development and implementation of standard, patient-centered processes that will improve delivery of care throughout the service line settings. This position collaborates with clinical operational leaders and other system leaders in areas such as Finance, Quality, Transformation Consulting, Analytics, and Planning and will support and align with service line and system strategic priorities as they relate to quality care outcomes and process improvement. The Director develops and implements effective policies, procedures and processes, ensuring consistency of best practice implementation and providing oversight and ongoing performance monitoring and action planning on key standardized quality or safety metrics. The individual who holds this position exemplifies Henry Ford Health's and the Heart and Vascular Service line's mission, vision, and values and acts in accordance with the system and service line policies and procedures.

EDUCATION/EXPERIENCE REQUIRED:



  • Bachelor's Degree in Healthcare Administration, Nursing, Business Administration, or similar field.
  • Master's degree in Healthcare Administration, Public Health Administration, Business Administration, or similar field preferred.
  • Five (5) years of experience working in process and quality improvement.
  • Two (2) years of leadership/people management experience.
  • A high level of analytical skills.
  • Strong problem-solving skills to include innovative solutions for addressing clinical care, quality, and safety issues.
  • Demonstrated strengths in building effective working relationships, building, and developing teams, and driving quality and safety.
  • Established track record of strong project management skills.
  • Ability to interact, with and support the activities of a highly qualified, dedicated physician faculty, consulting, and primary care physicians, as individuals to support a sophisticated service line.
  • Understanding of and appreciation for the culture and environment associated with managing a sophisticated program in a rapidly growing, highly competitive market.
  • Ability to credibly consult with executive leadership to optimize resources that may be aligned cross-functionally.
  • Ability to anticipate scenarios and develop strategy options while remaining open-minded to alternatives.
  • Ability to prioritize initiatives.

Additional Information


  • Organization: Henry Ford Medical Group
  • Department: Pediatrics Administration
  • Shift: Day Job
  • Union Code: Not Applicable

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