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Case Management Assistant, PRN

Inova Health System
United States, Virginia, Falls Church
Jan 06, 2025

Inova Fairfax Medical Campus is looking for a dedicated Case Management Assistant to join our team. This role will be PRN, Days Vary

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:



  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost


Job Responsibilities:

The Case Management Assistant arranges services for assigned patient populations including Home Health, Durable Medical Equipment, Ambulance, Housing, Skilled Nursing Facility and others in order to ensure that appropriate continuing care services are in place for patient transitions. Communicates and documents accurate clinical and financial information in both verbal and written forms in order to assist Case Managers and/or Social Workers in appropriate assessments, implementations and evaluations of patients' continuing care needs. Receives and documents contract level requirements in order to ensure the appropriate utilization of benefits and services.



  • Conducts timely arrangements of services to meet customer requirements.
  • Addresses and solves provider and payor issues quickly with support from Case Management staff and performs other duties as assigned.
  • Communicates financial and clinical information to clinicians, patients, families, care team members and external customers.
  • Documents clinical and financial patient information in order to assist with discharge, planning and access to continuing care services.
  • Communicates with payor and documents detailed instructions on billing, authorization and utilization of services.
  • Performs support services including faxing, data entry, filing and reception in order to assist with patient transition.
  • Completes state and federal forms related to patient level of care, according to regulatory standards, in order to assist with patient transition.
  • Anticipates needs of department and performs various duties to assist with the flow and management of patient care.
  • Performs additional duties as assigned.


Additional Requirements:



  • Work Schedule: PRN, Days Vary
  • Education: High School diploma or equivalent
  • Experience: 2 years of relevant experience

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