Housekeeping Office Coordinator - Full Time

La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

The Houskeeping Office Coordinator assigns daily work/sections to housekeeping personnel, answers and follow ups on all calls from guests and other departments, dispatches appropriate personnel to respond, tracks room discrepancies, and communicates to the front desk accordingly.

Assign rooms to Room Attendants/Turndown Attendants.
• Check occupancy and ensure we get coverage for following day.
• Run house reports and VIP lists.
• Check key books to ensure no keys missing.
• Assign sections to Porters and assign master linen key and pager.
• Assign Inspectors to VIP rooms and assign master key and pager.
• Update appropriate departments on room status when necessary, i.e., Front Desk, Security, Engineering.
• Ensure all guest requests are dispatched and delivered in timely manner. Follow up with guest.
• Update Supervisors/Managers on any issues as necessary.
• Adhere to all Standards of Conduct as outlined in the Associate Handbook.
• Perform duties of Room Attendant when necessary.

• Basic computer knowledge, telephone etiquette.
• Bilingual in English and Spanish is required.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee frequently is required to climb or balance and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Pay Rate: $24.10/hr

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.