Senior Account Development Manager (Inside Sales, East Coast US)

Description

Senior Account Development Manager

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

Summary:

Drives a strategy to identify and engage with accounts that are either potential new business opportunities or require ongoing nurturing through a multi channel approach including telephone sales activity. Consistently delivering on the Company's strategy of managing active and prospective accounts by targeting timely and focused content to ensure meaningful relationships are developed. Initiates a multi-channel strategy, and manages the quality and alignment of lead generation, ensuring all sales leads are qualified and verified prior to handover to Business Development. Requires a disciplined approach of complex research, systematic decision making and strategy development, developing customer intimacy and a strong achievement orientation.

Job responsibilities:

• Achieves or exceeds assigned sales objectives, including outreach activities, capabilities presentations and RFP (request for proposal) generation.
• Analyzes account and industry activity with the assistance of management, Business Intelligence (BI) and marketing, to develop plans to drive prospect engagement.
• Initiates and manages effective relationships with prospective clients in order to determine near and future clinical development needs
• Delivers the Company's messaging on differentiators, effectively communicating this to clients; advances discussions with a thorough understanding of the client's challenges in business needs, and alignment to Company strengths.
• Documents and monitors all outreach activity and progress in Customer Relationship Management (CRM) software, including lead generation details, tracking contacts, and pertinent follow-up information.
• Initiates and prioritizes use of internal and external data and technology to conduct research and monitors factors within accounts to assess a strategy for engagement to capitalize on opportunities.
• Establishes and maintains an appropriate internal network for business needs, including but not limited to, Business Development and Business Units.
• Participates in Business Development meetings and utilizes processes to ensure consistency and alignment to Business Development activity.

AtSyneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

The annual base salary for this position ranges from $67,000 to $115,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.

Qualifications

What we're looking for:

• BA/BS degree in a biological science, related field, business administration or equivalent combination of education and experience.
• 2+ years CRO prospecting experience
• Experience in Inside Sales, Business Development, Lead Generation, Customer Relationship development and management, predominantly via email and phone. Working knowledge of clinical development.
• A sales disposition to demonstrate persistence and achievement in hitting all goals and targets.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail.
• CRM skills in managing a customer relationship database, Salesforce strongly preferred.
• Ability to use various technology tools and resources as required.
• Effective communication skills including, written, interpersonal, presentation and selling skills.
• Advanced problem-solving skills relating to diligently qualifying and researching prospective clients.
• Above average attention to detail, accuracy, and organizational skills.
• Ability to perform several tasks simultaneously to meet deadlines preferred.

Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.