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The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: It is the primary responsibility of the Front Services and Valet Assistant Manager at The Cosmopolitan to manage all operations for assigned department. THE DAY-TO-DAY:
- Establish and maintain departmental rules and procedures for all Bell and door and Valet Parking staff
- Manage all personnel functions including but not limited to interviewing, hiring, termination, payroll and recruitment
- Oversee departmental operations, maintain high level of service expected by Hotel Management, implement and maintain training of new personnel and developmental training of all staff
- Direct and motivate all Bell and Door and Valet Parking staff
- Ensure high productivity of all employees developing effective scheduling and staffing levels
- Promote and maintain positive service standards
- Maintain supply inventory levels
- Assist Risk Management in investigating accidents and handling guest problems up to but not including those that require involvement of Risk Management or senior management
- Computer knowledge and skills, including the Hotel system
THE IDEAL CANDIDATE:
- Has 2+ Years of Prior Relevant Experience in Front Services.
- Has 6+ months of Prior Relevant Hotel/casino supervisory experience.
- Is proficient in computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier.
- Has knowledge and understand of CBA language.
- Has experience in Front Facing Customer Service in a similar resort setting.
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally.
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room.
- Free parking on and off-shift.
- Health & Income Protection benefits (for eligible employees).
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14759 Are you ready to JOIN THE SHOW? Apply today!
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MGM Resorts International
Dec 21, 2024