VICE PRESIDENT HOSPITALITY STRATEGY

Based at one of our marquee locations, the Vice President of Hospitality Strategy role works closely with our partners to build and implement a food and beverage experience unique to the location - providing memorable experiences for every fan who enters our gates. The ideal candidate will be an experienced and dynamic leader who is able to define a compelling vision that inspires others to bring their best selves to work each day. They will be an important figurehead for Levy at your location - demonstrating passion, inclusivity, and innovation. Most importantly, you'll be a nice person who people want to work with and for.

* Leading the location team, proactively coaching and motivating team members to deliver their best
* Building a strong partnership with our onsite partner and developing a shared hospitality vision for the location
* Delivering against our financial goals and strategic priorities
* Overseeing and project managing major technology implementations or renovations
* Using the range of data and insights they have available to them to continually enhance the experience we deliver to fans and team members
* Working in partnership with our partners and regional leadership team to develop location strategic plan
* Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
* Leading activities to implement technological and service initiatives to differentiate the location and create a unique guest experience
* Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
* Reviewing financial reports and developing action plans to best achieve business goals
* Completing team member performance reviews including career development planning and compensation
* Supporting business development activity by actively engaging with partners, vendors, and guests
* Responding to emails, phone calls, and any associated administrative work corresponding with role responsibilities
* Reviewing and processing any expense reports submitted by team members in Concur
* Interviewing applicants interested in roles requiring your hiring consideration and approval
* Overseeing menu and service development projects by collaboration with culinary leadership and partners
* Overseeing season planning process ensuring alignment with Levy and partner expectations/goals
* Coaching team members for optimal performance and engagement
* Working with the legal department to ensure all contracts and agreements are authorized and maintained
* Conducting manager meetings to engage, inform and build alignment
* Holding team one to one meetings ensuring continuous communication and engagement
* Overseeing project management of construction/refurbishment activity that happens at location
* Conducting event walks interacting with team members, guests, partners, and VIPs
* Identifying and planning for management support needs when business will exceed location's current resources
* Implementing an emergency response plan at the location and overseeing commitment and required training
* Managing Location recognition program 'Levy Legends' by leadership promotion and participation
* Conducting building safety walks so our locations maintain an outstanding level of safety and cleanliness
* Completing progressive discipline with leadership team to hold team members accountable and improve future performance
* Meeting with sponsors and contractors for F&B Alliances in the building to ensure all business needs are represented
* Overseeing closing/sign off on payroll on a by-weekly basis for team members
* Managing POS deployment/tech initiatives as business dictates, overseeing training and implementing of new systems
* Participating in Governance Meeting presentations to network, learn, and represent Levy's culture and business goals
* Planning budget and P&L management to support optimal financial achievement
* Engagement planning in collaboration with leadership team, so our team feels supported by, and committed to Levy
* Career development and progression mapping for managers and key hourly employees to backfill and build upon internal talent bench
* Where applicable, meeting with other marketplace leaders to ensure clear lines of communication between Levy accounts
* Other duties and responsibilities as assigned.

* 10+ leadership experience in Hospitality or Retail
* Experience managing large scale projects is preferred
* Bachelor's Degree in Business Management is preferred
* High level of computer literacy
* Understanding of financial concepts
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skills
* Able to work evenings and weekends in line with the event schedule