Field Services Lead (CTL) - Roanoke Transport - FT

The Field Services Lead has direct supervision of emergency medical service personnel. The Field Services Lead has frequent contact within and outside Carilion Transportation Services, with patients and their families and other medical and local providers. Work environment includes office space as well as field duties, in providing patient care and supervision of staff. High physical demand in lifting and extricating patients. The Field Services Lead participates in budget process.

Supervises daily operation of ambulance and staff.

• Maintains daily field supervisoin of staff and equipment.
• Coordinates transports between CTS units and dispatch center when needed.
• Collaborates with and supervises personnel in direct patient care.
• Actively participates in development of public relations and marketing programs.
• Plans and schedules crews to meet staffing needs.
• Plans and coordinates in-services and continuing education programs for staff.
• Acts as a liaison with other allied healthcare professionals.
• Keeps current with Emergency Medical Services standards of care and performs patient care as needed.
• Stays informed in insurance billing and guidelines and provides assistance to staff as needed.
• Trains and evaluates new employees to become familiar with what is expected in their job performance.
• Attends meetings determined by the CCPT Manager.