Customer Service Representative

Job Summary

Reporting to the Customer Service Supervisor, the position handles all inquiries from patients andmust be responded to in a courteous and timely manner.Responsible to workwith patients on various diets and assist them in a nutritious meal selection.

Minimum Qualifications

• Education
• HS Diploma; college degree preferred.
• Experience
• Minimum 1 year office/clerical experience in hospital and/or medical business office setting, including professional telephone skills.
• Licensure and/or Certification
• N/A
• Skills
• Working knowledge of the Meditech system.
• Excellent communication and correspondence skills.
• Excellent customer service skills.
• Ability to read, write, and communicate in English.
• Strong computer skills.
• Ability to maintain confidential information.
• Assist with patient meal selection
• Work with patients on various diets