Retirement Plan Support Associate

"I can succeed as a Retirement Plan Support Associate at Capital Group."

As a Retirement Plan Support Associate, you will be essential to the Implementation Teams within Retirement Plan Services. Your responsibilities will include monitoring various mailboxes for Retirement Plan enrollment and workflow. Additionally, you will serve as a departmental resource for enrollment materials and provide administrative support. Your duties will encompass preparing and distributing reports, sorting and distributing requests, and processing changes or updates to orders.

"I am the person Capital Group is looking for."

• You demonstrate working knowledge of retirement products and plans and the ability to apply it to work assignments.

• You're an Outlook expert and have advanced Microsoft skills overall. You're well-versed in using Excel to store, present, process and analyze data.

• You exercise good judgement and have a process for managing competing priorities. You are comfortable when priorities shift, and you manage change with steadfast composure.

• You're highly resourceful, excel in time management, and are driven by deadlines.

• You're a tech-savvy problem solver. You can research and resolve customer questions quickly, working across multiple systems throughout the day.

• Your background includes plenty of examples of times when you've taken initiative to raise issues, solve problems and get things done.

• You are comfortable with a shift ranging from 8-5pm & overtime as business needs allow.

Internal deadline to apply: 1/10/2025

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.