TRAINING SPECIALIST I (223A-12.17.24)

SALARY TARGET: 70,000.00

Who we are

Infinite Campus is an educational software company that helps K12 school districts manage their day-to-day operations. We've been around for over 30 plus years and are the most trusted name in student information. Our customers include school districts across the United States and our products support more than ten million students.

What you'll do

The Customer Adoption Training Specialist will be responsible for providing initial software training to new districts on the fundamentals and advanced features of Infinite Campus. They will plan, manage, and deliver instructional programs and materials while ensuring customer success by effectively communicating with both customers and internal teams. Additionally, they will manage training environments, document progress, and maintain expertise through Campus Credentialing, all while adhering to strict security guidelines.

Who you are

The ideal candidate for this position will have a bachelor's degree, coupled with at least 2 years of technical training and experience in a customer service role. The right fit will be someone who is highly organized, detail-oriented, and capable of both independent and team-based work. They should possess excellent verbal and written communication, presentation, and time-management skills. A successful Training Specialist will also be highly motivated, dynamic, and capable of engaging adult learners creatively, with experience in motivating large groups. Familiarity with the Bob Pike Training Method or similar approaches is a plus.

Your skill-set

To succeed in this role, candidates will need a blend of technical and soft skills, including the ability to multi-task, work in multi-application environments, and adhere to standard training practices. Strong customer focus, both technical and interpersonal, is crucial, as is the ability to manage travel demands (approximately 10-15%) and limited evening or weekend work. The role also requires candidates to demonstrate professionalism, document customer communication, and adhere to the company's master security guidelines while delivering high-quality training sessions.

What we offer

A highly competitive compensation package that reflects our commitment to the people who work here. No matter where you're at in life, we've got you covered. * Medical * Onsite Health Center for employee and family * Teledoc * Dental * Vision * Health Savings Account * Flexible Spending Accounts * Short & Long Term Disability * Life and ADD insurance * Generous paid time off (PTO) * Holiday pay * Employee Assistance Program * 100% matching 401k * Employee Stock Option Plan * Education Assistance * Daily free lunch and beverages at our onsite restaurant

A relaxed work environment that embraces onsite in person collaboration with some flexibility to work offsite (remote). Infinite Campus is a place where smart, talented people work together with other smart and talented people every day.

What we live by

We solve problems at Infinite Campus. Driven by our mission and vision to Transform K12 Education, we build solutions to serve K12 education and empower change for the better. We have shown that by adapting and applying technology and practices used by the private sector to K12, educators can be more productive in their daily tasks, and accomplish things previously thought to be impossible

Not sure if this is for you?

We want a diverse team, with a broad range of experience and perspectives. If this job has piqued your interest, but you're not sure if you qualify, apply anyways! We carefully consider every application and will either move forward with you, find another team or position that might be a better fit, keep in touch for future opportunities, or send you off with our gratitude and a thank you for your time.

Equal Opportunity Employer

Infinite Campus, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Infinite Campus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Infinite Campus, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Infinite Campus' employees to perform their job duties may result in discipline up to and including discharge.

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