Network Support Engineer Sr (Hybrid)

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

The Office of Information Technology (OIT) provides information technology leadership and support to the Georgia Institute of Technology, working in partnership with academic and business units to meet the unique needs of a leading research university. OIT serves as the primary source of enterprise-wide information technology and telecommunications services in support of students, faculty, staff, and researchers.

Lead multidisciplinary teams (2 - 7 members) in the installation, configuration and maintenance of networked information systems. Within assignment parameters, defines project scope and resources required, prepares project plans and directs team efforts. Usually oversees multiple projects. This position will interact on a consistent basis with: Network Services management and staff, user management, team members. This position typically will advise and counsel: team members. This position will supervise: NA (work direction only).

Job Duty 1 -
Monitor and manage network infrastructures and software.

Job Duty 2 -
Test and evaluate network systems.

Job Duty 3 -
Provide technical and analytical support to the development of new networking methodologies, technology or software.

Job Duty 4 -
Develop or lead others in development of project or system related documentation.

Job Duty 5 -
Provide feedback and strategic recommendations to management.

Job Duty 6 -
Develop technical processes supporting networked systems.

Job Duty 7 -
May deliver presentations related to assigned area(s) of systems support.

Job Duty 8 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree in Computer Science, Information Technology or related field or equivalent combination of education and experience

Other Required Qualifications
Valid Georgia Driver's License or ability to obtain a valid driver's license The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear. The employee is occasionally required to use hands to finger, handle, or operate objects, controls, or tools listed above; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Required Experience
Four to six years of job related experience

Additional Preferred Qualifications
University experience is preferred

Preferred Educational Qualifications
Advanced Degree

• Minimum of 4 years of experience in enterprise and data center networking.
• In-depth knowledge of switching and routing protocols, including TCP/IP, BGP, OSPF, EVPN-VXLAN, STP
• Skilled at troubleshooting complex network problems across multiple vendor platforms.
• Ability to design and deploy new network and firewall architectures for enterprise and research environments.
• Familiarity with network management technologies such as Cisco Nexus Dashboard Fabric Controller, Cisco Catalyst Center, and Juniper Mist
• Familiarity with scripting/automation tools such as Python, Ansible, Netbox, and/or Nautobot for management of network infrastructure
• Experience with Palo Alto firewalls and the Panorama management platform.
• Familiarity with Tufin Orchestration Suite (SecureTrack, SecureChange) for management of firewall policies
• Experience supporting Palo Alto GlobalProtect and/or other endpoint VPN solutions
• Experience supporting site-to-site VPN topologies and configuration using IPsec and/or other protocols

Budget $97,856

Based on experience.

SKILLS
This job requires advanced level design and maintenance skills in network architecture including applicable systems and network software and hardware.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening