Technical Trainer - Bus Maintenance

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

The Metropolitan Council's Metro Transit Division is one of the country's largest transit systems, employs more than 3,000 people, and provides ridership through an integrated network of buses, light rail and commuter trains, as well as a resource for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:

The Technical Trainer is responsible for analyzing, designing, developing, implementing and evaluating high quality technical training programs for Bus Maintenance personnel. The position provides instruction for all facets of the bus maintenance and repair processes including, but not limited to: Mechanical, hydraulic, pneumatic, air-conditioning, drivetrain, electrical and electronic systems maintenance activities associated with transit bus and non-revenue vehicles to ensure safety, improve reliability, and maintain cost effectiveness of the fleet.

NOTE: The primary work hours will be first shift with the expectation that Technical Trainers will provide training during second and third shifts to meet training needs.

Deliver technical training to maintenance personnel for all three shifts. (Approximately 80% of the work)

• Prepare the classroom, equipment, training modules, materials, etc. prior to class.
• Maintain/organize materials and equipment both inside and outside classroom.
• Act as supervisor to students during classroom hours.
• Use a hands-on approach along with dynamic activities to engage learning in the classroom.

Design and develop training curriculum for all employees within Bus Maintenance. (Approximately 15% of the work)

• Design and develop course outlines, syllabi, performance objectives, student guides, slides, lab exercises, performance support tools and evaluation documents.
• Conduct quality assurance reviews and incorporate feedback.
• Create a project plan for all tasks related to creating a curriculum and meet these deadlines.

Perform miscellaneous duties as assigned. (Approximately 5% of the work)

• Seek out industry trends on new training tools and strategies.
• Seek out industry knowledge of maintenance systems.
• Provide technical support to maintenance technicians upon request.
• Update training records using the Learning Management System (LMS).

Any of the following combinations of experience as a mechanic technician with vehicle diagnostic/repair and completed education in mechanical field, training and development, communications, or closely related field:

• High school diploma/GED with six (6) years of experience.
• Associate degree with four (4) years of experience.
• Bachelor's degree or higher with two (2) years of experience.

Licensing Requirement:

• Valid driver's license with acceptable driving record

What additional skills and experience would be helpful in this job (desired qualifications):

• A bachelor's degree or higher in training and development, with experience reporting into a technical training department.
• Experience developing courses using instructional design and adult learning concepts.
• Experience delivering training (includes on the job and in a classroom)
• Experience working with a Learning Management System (LMS).
• Experience conducting a training needs analysis.
• Experience evaluating and updating training based on feedback.
• Experience working and training in a union workforce environment.
• Experience working and training in a diverse workforce environment.

What knowledge, skills and abilities you should have within the first six months on the job:

• Knowledge of maintenance and repair of Cummins diesel engines, Allison EV drives, Allison, Voith and ZF transmissions, pneumatic, hydraulic, steering, suspension, AC/DC electrical systems, multiplexing systems, HVAC systems and digital electronics.
• Build strong working relationships in and out of the department.
• Self-sufficient, self-starter with proven success taking ownership of training projects.
• Skilled in written, oral and interpersonal communication.
• Skilled in group presentation.
• Ability and aptitude in technical and mechanical repair.
• Ability to work within a union environment.
• Ability to learn new products and technology quickly.

What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits and a good work/life balance.

Grade/Union: Non-Represented, Grade F
FLSA Status: Non-Exempt
Safety Sensitive: No.

What your work environment would be:

Work is frequently performed in an indoor environment. However, the position may require occasional outdoor work with exposure to weather conditions. Work may require local travel to conduct training at various facilities. Work occasionally requires out-of-state travel to attend training and conferences. Work is performed periodically near moving parts, vehicles, lifting equipment and occasionally elevated positions. Position may result in exposure to noise, diesel exhaust emissions, welding fumes, and risk of electrical shock. Requires work in varying hours to accommodate all three shifts. Position is regularly required to speak, hear, read, and write and has vision requirements (close, distance, peripheral, depth perception, ability to distinguish colors, and ability to adjust focus).

What steps the recruitment process involves:

1. We review your minimum qualifications.
2. We evaluate your Work Record Evaluation (for internal ATU employees).
3. We rate your education and experience.
4. We conduct a structured panel interview and a training presentation.
5. We conduct a selection interview.