COMPUTER PROGRAMMER ANALYST

This position allows for an optional hybrid work arrangement which includes a combination of both in-office and remote work arrangements on a weekly basis. To be eligible for the program, employees must complete a minimum of 90 days of continuous employment, be in good standing, and agree to the terms of a Work from Home Agreement prior to being eligible for hybrid work. The employee's request is subject to supervisor approval. Working locations and hybrid schedules may be altered at management discretion.

Position Summary

The Computer Programmer/Analyst responds to requests from various departments within the Credit Union to help design software and provide IT solutions to improve efficiency, accuracy and functionality of the system(s). Accomplishes requests by writing code to customize systems, develop new programs to generate user defined reports, and create system functionality to support new products utilizing the Credit Union's platform.

Primary Responsibilities and Duties

1. Develops and maintain software for the Credit Union's core application.
2. Exercises discretion in prioritization of work. Analyzes and defines scope of projects based on need, time and importance. Adequately manages capacity in order to meet the needs of the Credit Union.
3. Designs programs following naming and coding conventions established by the organization.
4. Researches solutions with the aid of technical documentation, subject-specific literature, program/platform web communities, internet searches, and/or other available sources of information.
5. Documents system processes and programs developed in projects and work orders.
6. Tests & maintains systems to achieve defined business objectives.
7. Works with other departments in a proactive manner to deliver high-quality and timely solutions.
8. Monitors production programs for expected and unexpected performance.
9. Administers the maintenance and revision of documents using software provided by the credit union's digital document solution.

Other Responsibilities and Duties

1. Provides friendly, informed, professional, and accurate service.
2. Must be detail oriented and have multi-tasking abilities.
3. Carries out assigned responsibilities according to established department standards.
4. Keeps IT management informed regarding key operating issues affecting service.
5. Develops, maintains, and demonstrates a thorough working knowledge of the core banking software.
6. Performs other job-related duties, as assigned.
7. Promotes the principles of creating member/co-worker loyalty that focuses on strengthening our relationships with our members and team members.

Education, Experience, and Skills Required

1. BS/BA degree in Computer Science/Technology or related discipline. Courses in business and information systems necessary to develop and maintain position proficiency.
2. One to three years of similar or related experience.
3. Prior Corelation Keystone core experience is preferred.
4. Ability to write efficient and maintainable code using object-oriented principles.
5. Basic understanding of Windows Operating System.
6. Proficiency in computer languages for the following: HTML, JavaScript, SQL, XML.
7. Must have general knowledge of financial institution operations.
8. Must be detail oriented, dependable, able to collaborate effectively in a group setting, and willing to work a flexible schedule.
9. Displays courtesy, tact and diplomacy during personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Strong written, verbal, and interpersonal skills.