Organizational Change Management Specialist

AHEAD
vision insurance, paid time off, 401(k)
United States, Illinois, Chicago
401 North Michigan Avenue (Show on map)
Jan 08, 2025
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. AHEAD is a fast-paced organization that has been growing rapidly through M&A since 2019 and just made its tenth and largest acquisition yet in February 2024. Change is a constant in our business and creating a new internal capability around change management is an investment in our continued growth. The OCM Specialist plays a key role in building OCM excellence within the organization to help AHEAD achieve its growth goals. Under the guidance of the Director of Organizational Change Management (OCM Director), the OCM Specialist will develop and maintain key tools and approaches within AHEAD's Organizational Change Management Playbook. The OCM Specialist will actively demonstrate how to use the right tools at the right time while being integrated into initiatives and workstreams across the business. Duties/Responsibilities Support Change Initiatives: Assist in the development and implementation of change management strategies, plans, and activities to ensure successful adoption of organizational changes. Communication and Stakeholder Engagement: Collaborate with stakeholders to develop effective communication plans, messages, and materials that convey the purpose, benefits, and impact of the change to employees at all levels. Training and Development: Assist in the design and delivery of training programs to equip employees with the necessary skills and knowledge to adapt to change. Change Readiness Assessment: Conduct assessments to evaluate the readiness of individuals, teams, and the organization as a whole for upcoming changes. Resistance Management: Identify potential sources of resistance to change and develop strategies to mitigate resistance, ensuring smooth transitions and minimal disruption. Metrics and Evaluation: Define and track key performance indicators (KPIs) to measure the success of change initiatives and provide insights to stakeholders. Change Agent Network: Helps OCM Director select, train and manage AHEAD Change Agent Network. OCM Community of Excellence: Under direction of OCM Director, helps develop and manage an engaging OCM Community of Excellence. Education and Experience Bachelor's degree in organizational development, change management, business, or related field required. Advanced degree or certification in Change Management preferred. Minimum of 3 years of proven experience demonstrating change management expertise. Experience maintaining and deploying toolkits or related materials across an organization. Knowledge, Skills, Abilities A strong understanding of change management methodologies, principles, and best practices is essential for effectively implementing change strategies. Strong communication and interpersonal skills are necessary to collaborate with stakeholders and develop effective communication plans to convey the purpose, benefits, and impact of the change. Experience in designing and delivering training programs to equip employees with the necessary skills and knowledge to adapt to change. Adept at preparing for and facilitating effective meetings. Knowledge of project management best practices. Demonstrates flexible attitude and willingness to adapt to changing circumstances. Embodies innovative mindset, bringing forth new ideas to continuously improve OCM effectiveness. What Success Looks Like The OCM office shows hard data that shows initiative effectiveness. Teams across the business are leveraging tools from the OCM playbook. The OCM office is "in-demand," being utilized across strategic initiatives. Physical Requirements Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards. The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.