Interpreter, Portuguese, 40 Hour, Days

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This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Demonstrates basic knowledge of medical terminology.
2. Demonstrates the ability to obtain and interpret information in terms of the patient's age, cultural background and spoken language.
3. Demonstrates knowledge and practice of interpreters' boundaries
4. Interprets patients' and providers' comments accurately and documents appropriately.
5. Explains cultural differences or practices to health care providers and patients when appropriate and communicates any patient special needs to providers.
6. Participates in the training and education of staff on cultural and linguistic aspects.
7. Works with colleagues to address patient/family concerns about hospital services and to insure patient satisfaction.
8. Compiles and maintains data for internal and external purposes.
9. Actively participates in performance improvement process, projects and teams.
10. Abides by the Interpreter Code of Ethics.
11. Pursues opportunities to participate in new experiences.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High school graduate or equivalency.
2. Must complete a medical interpreter program.
3. Must pass competency assessment test prior to hire as indicated.
4. ASL Interpreter must be certified.

Experience/Skills:
Required:
1. Fluency in written/spoken English language
2. Strong interpersonal communication skills necessary to interact with very sick patients, their families and staff under stressful/emergency situations.

Preferred:
1. Prior experience as a medical interpreter

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

On-the-job time is spent in the following physical activities:
1. Stand - 1/3
2. Walk - 1/3
3. Sit - 1/3
4. Talk or hear - 2/3
5. Uses hands to finger, handle or feel - 1/3
6. Push/pull - 1/3
7. Stoop, kneel, crouch or crawl - 1/3
8. Reach with hands and arms - 1/3

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.