Supervisor Clinic Office II-Occupational Health

The Clinic Supervisor is responsible for the coordination of day-to-day clinic operations in a medical office practice and monitors the activities of all office operations components to ensure the clinic meets its objectives. The Clinic Supervisor reports directly to Manager of Business Operations and advises and seeks consent from the organization's leadership team to coordinate and manage the activities in the clinic.

Why UnityPoint Health?

• Commitment to our Team - For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
• Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
• Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.

• Coordinating day to day clinic operations and provide day to day support for staffing schedules of providers, clinical, and clerical teams. Hiring and onboarding of appropriate staff.
• Responsible for hiring, evaluation and training development of assigned clinical and/or patient service representatives.
• Provide Leadership within the clinic setting in order to ensure effective, efficient office operations, optimizing performance and continually improving the quality of care in a vastly changing health care environment.
• Possess in-depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies and procedures.
• First line decision maker with respect to employee relations situations; informing appropriate clinic administrator/senior clinic administrator of all employee situations and partnering with appropriate clinic administrator/senior clinic administrator on high level employee situations.
• Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Follow protocols and policies in decision making.
• Identify and resolve day-to-day issues related to position of oversight.
• Seek guidance from clinic administrator/senior clinic administrator as needed.
• Be aware of what is happening in the clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site. Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
• Create a culture of innovation, learning, teamwork and professional practice, consistent with the mission, vision and values of the organization.
• Maintain regular and consistent attendance at work.