Supervisor Coding & Documentation/Hybrid Troy

GENERAL SUMMARY:

The Coding and Documentation Supervisor is responsible for overseeing daily operational activities within their assigned department. They play a vital role in ensuring productivity and financial goals are met by the individual employees, department, and the entire Revenue Cycle team as an aggregate.

PRINCIPLE DUTIES AND RESPONSIBILITIES:
1. Oversees daily operational activities, including scheduling and coordinating work assignments.
2. Responsible for hiring, training, and performance management.
3. Responsible for the development and enforcement of departmental policies and procedures.
4. Coaches employees and initiates corrective action when necessary.
5. Ensures all departmental assigned Work Queues are worked timely, appropriately and follow established policies and procedures.
6. Effectively monitors and maintains acceptable levels of Work Queue volumes; including Pre-AR, Charge Review, Claim Edit and Follow-up.
7. Continuously works to improve the revenue cycle process, maximize reimbursement and makes recommendations for problem solving as needed.
8. Performs regular quality assurance, ensures quality and productivity standards are met.
9. Coordinates, prepares, and presents educational materials to staff, providers and clinicians as needed.
10.Assists with any coding related payor audits.
11.Ensures adherence to third-party and governmental regulations relating to coding, documentation, compliance, and reimbursement.
12.Assists Manager with Annual Budget creation and adherence throughout the fiscal year.
13.Works collaboratively with other Coding Departments, PFS, Billing, Helios, Audit & Compliance, providers, and clinical staff as necessary.
14.Serves as a specialty resource for all other departments.