OU Medical Center Lead Floor Tech-Various Shifts

General Description: The Lead Floor Technician is responsible for performing special project work that includes floor care as well as some other detailed cleaning jobs. The primary goal of this position is to provide leadership for the department along with ensuring that each job is completed to the level of expectation of OU Standard Enterprises. Shifts will vary based on assignments and needs at the time for each individual project.

Essential Responsibilities:

• Expected duties carpet cleaning, stripping & waxing, buffing floors, grout cleaning, burnishing of
  floors, etc.
• Assist management in the daily operation of specific contract services delivered to customers in a timely and quality manner.
• Orientate and train new employees in the safe and proper operation of equipment and floor care processes as necessary.
• Assist with job training for staff, including safety lessons from OU Standard training materials.
• Supervise fellow employees.
• Conduct QC inspections as directed by Management.
• Distribute work assignments to employees as directed.
• Physically perform all related duties of floor care in accordance with company policies and/or
  manufacturer's recommended maintenance requirements.
• Perform preventative maintenance and minor repair of equipment as necessary.
• Maintain cleanliness of equipment and ensure it functions properly.
• Promptly report worn and broken equipment to supervisor.
• Responsible for keys, combinations, and equipment and/or asset control.
• Responsible for securing building when work is complete.
• Assist with establishing and maintaining a positive relationship with customers.
• Respond to customer complaints.
• Manage and maintain equipment, cleaning, stripping, and waxing

General Responsibilities:

• Perform other duties as assigned.

Minimum Qualifications:

Education: None required.

Experience: Must have 2 years of housekeeping or floor care experience

OR equivalent combination of education and experience.

Licensure/Certifications/Registrations Required: None required.

Knowledge, Skills, & Abilities:

• Ability to lead a team
• Ability to train staff on proper cleaning techniques.
• Effective communication skills
• Customer service skills