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Client Relations - VIP

Quadrant, Inc.
United States, Virginia, Sterling
Jan 11, 2025
Client Relations - VIP

Herndon, VA

Pay From:
$30 per hour

MUST:

Experienced in Client Relations

5 plus years of customer service

Must have at least 2 - 4 years of experience

Strong communication skills

Strong conflict resolution skills

Experience in sales and negotioation

DUTIES:

Ensuring customer satisfaction with the service

Manage customer interactions, questions and complaints across all channels

Retain and build long term relationships

Identify and analyze customer needs and expectations

Work with sales agents in order to improve the customers experience

Monitor business competitors

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".

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