New

Technical Support - Power BI

Quadrant, Inc.
United States, Florida, Jacksonville
Jan 11, 2025
Technical Support - Power BI Jacksonville, FL Pay from $29 Per Hour MUST: 3+ years of Power BI experience Monitoring ETL processes and resolving errors Managing Power BI environment and Snowflake Database Developing dashboards, models and Data Analysis tools Ensuring data quality PowerBI development capabilities including semantic models, visualizations and automation Knowledge of the wider Microsoft Fabric ecosystem preferred Experience with Snowflake and SQL Comfortable assisting staff with technical issues Tracking and sending out equipment to staff Type of employee who is happy to pitch in as needed Bachelors Degree or Associates Degree (if not will consider candidates with at least 7 years of experience) DUTIES: The duties of the Power BI-Tech Support candidates include but are not limited to the following: Provide day-to-day helpdesk support to in-office and remote employees on a variety of routine hardware and software issues Coordinate with outside vendors for escalated support needs Maintain and track equipment and prepare for new employees Manage employee onboarding and offboarding from an IT perspective (configure laptops, order cellphones, manage software licenses and installs). Manage the Company's PowerBI Environment and Snowflake Database: Monitor ETL processes and resolve errors timely Manage existing PowerBI apps and dashboards Ensure data quality Identify, troubleshoot and report issues Develop Dashboards, Models and Data Analysis tools Build or update semantic models as needed Manage user access and security Create and deliver training on new/updated reports to colleagues and customers Provide training documentation Troubleshoot user access issues Track and maintain computers and technical equipment Send out equipment to employees Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".