Global Director, DevOps Engineering

Global Director, DevOps Engineering - Denver, Colorado (Hybrid)

Are you ready to use your DevOps skills and background for one of the world's largest FinTech organizations?Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as a Global Director, DevOps Engineering!

Western Union powers your pursuit.

The Global Director of DevOps Engineering will oversee the architecture, development, and implementation of scalable DevOps and Infrastructure solutions across the organization. In this critical role, you will be responsible for leading and evolving the development engineering SDLC and managing the global DevOps team, implementing best practices, and fostering a culture of continuous integration, continuous delivery, and automation. This position requires a seasoned leader with a deep understanding of cloud infrastructure, automation, DevOps methodologies, DevEx horizon, the ability to create and manage a forward-looking DevOps culture, roadmap, and experience in managing complex technical projects.

Responsibilities

• Strong experience in Jenkins, Artifactory, Gitlab SonarQube, Spinnaker, Ansible AWX, Python and Groovy Scripting.
• Implementing various testing, development, automation tools, and IT infrastructures.
• Monitoring the development processes during the whole lifecycle to ensure their adherence and creating or updating new processes and minimize any waste.
• Promoting and building automated processes wherever feasible.
• Defining and establishing test, development, release, update, and support processes for the organization's DevOps operations.
• Selecting and deploying the appropriate CI/CD tools and performing any configuration management.
• Experience in Groovy scripting, writing complex shared libraries which supports multiple build tools.
• Experience in Gitlab CI is a must and write a template which supports all types of build.
• Experience in Spinnaker and how to use the spinnaker API's which will help in modernizing our deployment pipelines.
• Kubernetes cluster management, autoscaling, auto-healing.
• Enhancing and optimization of existing Gitlab CI framework.
• Collaborate with the application development teams to troubleshoot Pipeline- Build, Testing and deployment phases.
• Ensure availability, reliability, and maintain overall performance of DevOps tools.
• Experience in agile development discipline and the ability to learn fast and supply high quality solutions.

Tools:

• JFrog Artifactory
• AWS EKS/kubernetes.
• Jenkins
• Spinnaker
• SonarQube
• Gitlab
• Unix Shell
• Groovy and Python Scripting
• Release Management

Qualifications:

• Bachelor's degree in computer science, Engineering, or a related field (or equivalent experience).
• 12+ years of experience in Devops engineering or a related role.
• 5+ years managing SDLS Deliver and DevOps team(s) in preferably and enterprise environment.
• Strong CICD skills using Gitlab CI/Jenkins/Spinnaker/Ansible AWX
• Define and execute the DevOps vision and strategy in alignment with business goals, championing best practices and driving meaningful objectives/results.
• Good understanding of software environments, dev/qa/staging/uat/prod and what requirements need to be upheld as well as the release management process.
• Promote automation at all stages of the software lifecycle; ensure consistency and efficiency in deployment and scaling processes.
• Implement DevSecOps practices and security measures; ensure infrastructure and processes meet compliance standards and mitigate security risks.
• Proficiency in programming and scripting languages such as Groovy, Python, or Shell.
• Firm knowledge of Agile DevOps.
• Experience of addressing compliance and governance requirements of a complex organization
• Solid knowledge of AWS and AWS networking concepts (VPC, subnets, ALB/NLB).

Soft Skills

• Problem Solving: Strong analytical and troubleshooting skills, with the ability to diagnose and resolve complex technical issues in cloud environments.
• Communication: Effective communication skills, capable of articulating technical solutions to both technical and non-technical stakeholders.

Preferred Qualifications

• Experience with gitlab and gitlab adminstration
• Integration with security tools like checkmark, X-ray and WIZ is preferred
• Familiarity in managing infrastructure and Terraform.
• CKAD/CKA or AWS certifications are a plus.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The annual base salary range is $175,000 - $200,000 USD per year. Total on target compensation includes a base salary and short-term (20% of base) and long-term (20% of base) incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States - Specific Benefits Include

• Flexible Time off
• Medical, Dental and Life Insurance
• Tuition Assistance Program
• Student Loan Repayment (below manager level only)
• Parental Leave
• WU Foundation Gift Match
• One day volunteer time off
• $0 Money Transfer Fee Discount Code - Quarterly
• Recognition Program "Game Changers"
• Employee Discount Program
• Global Adoption Assistance
• Global Scholarship Awards Program
• 4% Western Union Contribution to 401K

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information."

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Estimated Job Posting End Date:

02-07-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.