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Patient Care Trainer

Rogers Behavioral Health
vision insurance, tuition reimbursement, 401(k), retirement plan
Jan 13, 2025
Summary:
This role, in collaboration with the Nursing Services Educators, contributes to the ongoing development of training related to job specific requirements. This role has a focus on delivery of nursing services staff job specific requirement training such as Mental Health Technician (MHT) onboarding training and waived testing training. This role also provides MHT preceptorship support on unit as indicated by the On-Site Nursing Educators. Job Duties and Responsibilities:
  • Conducts staff training programs.

  • Provides virtual and in-person training sessions.

  • Conducts training most days, with a variety of content and audiences, bringing a high level of energy and training expertise to each training session.

  • Provides on-site support to MHT staff during preceptorship as indicated by Nursing Services Education leader/On Site Nursing Services Educators.

  • Ensures that all training materials and programs are current and delivered in compliance with regulatory requirements and per Rogers' policy.

  • As directed by Nursing Services Education leader, partakes in continuous improvement and review of content to meet needs of the organization.

  • Maintains certifications and cross-training as indicated.

  • Contributes to department projects as needed.

  • Must be competent in Microsoft Office and Microsoft Office 365 applications such as Teams, Plans, Word, Excel, PowerPoint, Outlook and have exceptional verbal, written and presentation/facilitation skills.

  • Ability to work in a highly collaborative team, following the standards of the Rogers Behavioral Agreements regarding communication and professionalism.

Additional Job Description:

Physical/Mental Demands:
  • Strong interpersonal skills needed to interact with staff.

  • Must be able to work independently and complete assignments within specified times.

  • Uses professional communication through written, verbal, and auditory skills and abilities.

  • Physically/Mentally able to perform job duties as verified by a physical exam by a licensed physician, per post-employment physical.

  • Ability to work in a high-stress environment and implement self-care, positive coping skills, and mindfulness practices.

  • Available to work non-standard schedule to fulfill assigned duties and responsibilities, including weekends and evenings as needed, and travel as necessary for job duties.

  • Lifting and carrying items weighing up to twenty-five (25) pounds.

  • Flexibility as to work area and assignments.

  • The ability to write/type accurately, and effectively communicate information and ideas.

  • Frequent standing and movement are a part of the Training Specialist role. Stooping, bending, kneeling and flexible movements are required to meet orientation and onboarding training expectations.

Education/Training Requirements:
  • Associate degree OR six (6) years equivalent experience (group facilitation, training, and/or related behavioral health experience).

  • Minimum two (2) years of experience in a training/education or organizational development role preferred. Must be able to use group facilitation, classroom management, and intervention skills in both a virtual and live training setting. Strong ability to speak effectively in interpersonal situations and before large/small groups of employees, including executives and medical staff.

  • The following certifications are required:

    • Community Based Residential Facility (CBRF) Trainer for the State of Wisconsin (required after hire).

    • Nonviolent Crisis Intervention (required after hire).

    • Cardiopulmonary Resuscitation (CPR) Instructor Certification (required after hire).

  • Valid driver's license. Must be granted insurable status by the Rogers Memorial Hospital insurance policy.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

  • Health, dental, and vision insurance coverage for you and your family
  • 401(k) retirement plan
  • Employee share program
  • Life/disability insurance
  • Flex spending accounts
  • Tuition reimbursement
  • Health and wellness program
  • Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

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