AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
Propel your future by joining a fast growing, high-tech. industry leader in the implementation and support of more than 200 providers of digital platform technologies, data center infrastructure, public cloud, data analytics, automation, operations, and security. We are seeking a motivated and results-oriented Lead Warehouse Associate to join our team! In this role, you will assist with the daily operations of our shipping warehouse while ensuring a safe, efficient, and productive work environment. You will lead a team of warehouse associates, delegate tasks, and ensure orders are fulfilled accurately and on time.
Responsible for the picking, packaging, and receiving of customer order items into the shipping department and shipping those orders in a manner that meets AHEAD's Standards for safety, security, quality, and productivity.
Duties & Responsibilities
- Lead a team of warehouse associates, motivating them to achieve and maintain a high level of productivity and accuracy.
- Help Supervisor/Manager identify staffing needs and delegate tasks assigning labor as receive-pick-pack-ship workflow dictates
- Help to Oversee Warehouse Picking, Receiving, Packing, and Shipping of warehouse sales orders by setting expectations and meeting KPI.
- Ensure adherence to safety protocols and procedures, maintaining a safe working environment for all employees.
- Collaborate and communicate with other departments, such as account coordinators and production staff, to ensure smooth operations.
- Help maintain and manage accurate warehouse inventory and receipt/picking records including cycle count initiatives and complete stock inventory accuracy.
- Maintain and manage accurate WIP inventory and shipping records.
- Identify and implement process improvements to enhance efficiency and accuracy.
- Train new warehouse associates and provide ongoing coaching and development to the team.
- Address departmental inquiries or requests and resolve any order fulfillment issues.
- Maintain a clean, organized, and well-maintained warehouse environment.
- Leading and assisting in 5s implementation, training, and audits.
- Assist with planning and leading departmental and continuous improvement projects.
- Assist with troubleshooting and root cause identification for receiving, picking and shipping errors including corrective/preventative action initiatives.
- Contributes to creating, improving, and training on SOPs and Dozuki documentation.
- Duties assigned by Supervisor or Manager
- Backup Warehouse Associate 1, 2, & 3 roles.
- Strong attention to detail and the ability to follow step-by-step instructions.
- Ability to adjust and follow instructions in a fast-paced environment.
- Contributes to the completing of projects on time, using project management software to manage the projects.
Education & Experience
- Minimum Required - High school diploma and 2-3 years' experience in a warehouse shipping environment, preferably in a supervisory or lead role
- Preferred - Associates Degree
Knowledge, Skills & Abilities
- Ability to read and write English, follow verbal instructions, and use simple math.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent organizational skills and attention to detail.
- Proficiency in warehouse management principles and best practices.
- Experience with warehouse management systems (WMS) a plus.
- Strong communication, interpersonal, and problem-solving skills - Microsoft Office Experience required, MS TEAMS experience preferred.
- Ability to work independently and as part of a team.
- Operate an electric pallet jack (required) and Stand-Up Reach Truck (preferred).
Physical Requirements
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
- Sit/Stand: Occasionally .25-2.5 hours Daily
- Stand: Frequently 2.5-5.5 hours Daily
- Lift/Carry:10-20 lbs Frequently 2.5-5.5 hours Daily
- 20-50 lbs Frequently 2.5-5.5 hours Daily
- 50-100 lbs Occasionally .25-2.5 hours Daily
- Over 100 lbs Never
- Walk: Frequently 2.5-5.5 hours Daily
- Drive: Occasionally .25-2.5 hours Daily
- Reach Above: Frequently 2.5-5.5 hours Daily
- Bend/Stoop: Frequently 2.5-5.5 hours Daily
- Use Hands for Pushing/Pulling: Frequently 2.5-5.5 hours Daily
- Fine Manipulation: Occasionally .25-2.5 hours Daily
- Stress: Moderate
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/
for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
|