Senior Business Analyst, Global Design

Note:This role is centered on business architecture and design. It is not a technical position, and candidates with backgrounds primarily in business systems analysis or technical business analysis may not be the ideal fit.

At Thomson Reuters, our Global Design team within Business Architecture is instrumental in driving our transformation into an AI and content-driven technology enterprise. We aim to enhance strategic decision-making, prioritization, and business design by employing industry-standard frameworks and tools to foster enterprise-wide alignment and elevate both customer and colleague experiences.

Our primary focus is developing comprehensive business designs that address specific organizational needs. These designs set the direction, standards, and boundaries for detailed business and system requirements, crucial for implementation. They are vital in achieving alignment on future state standardization, especially where significant variances currently exist across segments, products, and geographies.

About the Role

As a Senior Business Analyst in Global Design, you will be central to reshaping and standardizing our global operations. Collaborating closely with the Global Design team and stakeholders across various functions-including commercial excellence, customer-to-cash, finance, enterprise architecture, and sales-you will align individual business requirements with broader strategic objectives.

This role offers a unique opportunity to gain insights into Thomson Reuters' diverse operations and contribute to enhancing customer and user experiences. Your critical thinking and stakeholder engagement skills will be pivotal in driving impactful business designs and facilitating organizational change.

Primary Responsibilities

• Develop high-level business designs encompassing business requirements, service blueprints, standardized definitions, and process maps.

• Collaborate with business architects and cross-functional teams to deliver cohesive business designs.

• Conduct interviews and facilitate workshops with subject matter experts to define and validate designs and requirements.

• Apply critical thinking and industry best practices to manage ambiguity, challenge existing processes, and drive continuous improvement.

• Synthesize diverse perspectives to promote standardization and simplification.

• Analyze data to assess the impact of proposed changes.

• Independently plan and manage projects, ensuring alignment with broader programs and portfolios.

• Maintain ongoing engagement with key SME groups and provide regular updates.

• Report key developments to the Global Design team.

• Advocate for high-quality and consistent design activities across Thomson Reuters.

• Establish, validate, and monitor key metrics to track the impact and effectiveness of business designs.

• Continuously refine methodologies and frameworks for requirements gathering and definition.

About You

You are well-suited for the Senior Business Analyst, Global Design role if you possess:

• A minimum of 4 years of relevant experience in management consulting, business analysis, business architecture, or process mapping.

• Strong analytical skills with a focus on business analysis.

• Proven experience managing projects involving multiple internal stakeholders.

• Structured and critical thinking abilities to navigate ambiguity and challenge the status quo.

• Experience in strategic thinking and influencing organizational change.

• Initiative and the ability to drive improvements independently.

• Confidence in facilitating workshops with diverse stakeholder groups.

• A track record of effective collaboration across teams and organizations.

• Strong communication skills, capable of delivering expert-level and management presentations.

• A keen interest in end-to-end business processes, business design, and analysis.

• Comfort in working within a fast-paced and dynamic environment.

• A collaborative and team-oriented mindset.

• Energy, enthusiasm, and strong relationship-building skills.

• Experience in a large software or business information company is advantageous.

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What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.