New

New Goods Coordinator - $18.00 - Norcross

Goodwill of North Georgia

18.00

vision insurance, paid time off, employee discount

United States, Georgia, Norcross

Apr 03, 2025

Description

Join our team

At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.

You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.

What we offer:

Weekly paychecks
Paid time off for vacation and holidays
25% employee discount
Health, dental and vision insurance for staff and their families
Access to free job skills training at Goodwill Career Centers

Essential Functions:

* Responds to/assigns help desk tickets from store locations

* Internal order placement based on store inventory levels for vendor managed items

* Share product knowledge and provide recommendations on product purchases for buying shows and seasonal purchases

* Ensures prompt and proper resolution of customer (internal and external) concerns and/or issues; Escalates and engages management in customer complaints and resolutions

* Maintains bill of lading (BOLs)/packing slips of all shipments digitally and physical copies

* Point of contact for vendors including scheduling incoming deliveries, price & product changes, & store/vendor issues

* Coordinates, enters, compiles, and validates data as needed (Inventory, reporting, item transaction reports)

* Assist with providing effective communications to frontline and upline staff with respect

* Meet with management regularly to discuss opportunities for improvement

* Assist as needed with product processing including unloading and loading of trucks and trailers and seasonal product rollouts.

* Ability to analyze raw data into business related reporting

* Research and present new vendors and business lines to new goods manager.

* Other duties as assigned.

Job Requirements and Qualifications:

High School Diploma or GED required
Minimum of one (1) year of experience in online sales or online customer service
Demonstrate sound judgment and a high degree of personal/professional integrity
Detail oriented with the ability to work in a fast-paced environment
Ability to act with minimal direct supervision while maintaining workload
Demonstrates teamwork mindset
Organized and a strong aptitude to follow tasks through to completion
Excellent active listening and time management skills
Excellent written and oral communication skills
Maintain dependable transportation and communication devices
Proficiency with software, including MS Office Suite

Working Environment Conditions/Requirements:

Must be able to stand and/or walk for extended periods of time, bend, reach and grasp, tolerate environmental issues such as dust, heat and cold, as well as meet all physical requirements to perform the duties
Ability to lift up to 35 pounds with or without reasonable accommodations.
Ability to work flexible hours, including weekends

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)