New 
Business Applications Manager
 Saltchuk Marine Shared Services | |
 United States, Washington, Seattle | |
| 450 Alaskan Way South (Show on map) | |
 Apr 03, 2025 | |
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Saltchuk Marine is seeking a highly motivated and skilled Business Applications Manager to play a crucial role in the implementation and ongoing management of our new ERP system and its seamless integration with our critical Marine Operations system, HELM. This role is pivotal in ensuring the successful transition to the new systems and its long-term effectiveness in supporting our Saltchuk Marine's operations. The ideal candidate will possess a strong technical background, a deep understanding of system integrations, excellent collaboration skills, business acumen, and the ability to work effectively across departments. This position requires a proactive, curious individual with a passion for learning and a commitment owning the implementation, maintenance and continuous improvement of our core business applications. This position will be in the IT department reporting directly to the IT director.
Essential Functions: * Implementation & Integration Support: Work closely with external consultants during the implementation of the new ERP system and its integration with HELM, including: * Collaborating with consultants and internal teams to define integration requirements and specifications. * Participating in the development of integration plans, including API integrations, EDI implementations, and automation. * Assisting in testing and validating integrations to ensure data integrity and system stability. * Supporting the migration of data from legacy systems to the new ERP and HELM platforms. * Post-Implementation Management: Maintain the infrastructure supporting the ERP and HELM systems after implementation, including: * Monitoring system performance and identifying and resolving technical issues. * Managing system upgrades and patches. * Ensuring system availability and reliability. * Governance and Security: Establish and enforce governance policies for system changes and access, including: * Developing and maintaining documentation for system configurations and processes. * Implementing and managing user access controls and permissions. * Ensuring the security of the ERP and HELM systems and data. * Collaborating with the IT security team to implement security best practices. * Cross-Functional Collaboration: Work closely with stakeholders across different departments (e.g., Operations, Finance, Engineering) to understand their needs and ensure the systems meet their requirements. Translate business needs into technical requirements. * Business Acumen: Develop a deep understanding of Saltchuk Marine's business operations and how the ERP and HELM systems support those operations. Identify opportunities to leverage the systems to improve efficiency and effectiveness. * Continuous Improvement: Proactively identify opportunities for system optimization and improvement. Stay up to date with the latest technologies and best practices in ERP and Marine Operations systems. Continuously learn and expand technical skills. Leadership * May lead activities and/or projects to improve business processes and develop new or enhanced business applications and data systems. * May have project leadership responsibilities over other IT staff and business partners. * Be a leader for "Speak Up", including encouraging peers and staff to exhibit a safe and ethical culture. * Understands and comply with Company policies and procedures, including EEO, Non-Discrimination, Harassment, and Saltchuk Code of Ethical Business Conduct. * Effectively communicates regional/department goals and objectives. * Provides direction and leadership to achieve company Core Values, Mission and Safety Vision. * Performs other duties as assigned. * Accomplishes all tasks as appropriately assigned or requested. Knowledge Skills and Abilities: * Strong analytical and problem-solving skills. * Demonstrated business acumen and the ability to understand business processes. * Proven experience in working with ERP systems * Experience leading and maintaining the integrations of ERP systems. * Understanding of database technologies and data management. * Ability to work effectively in a cross-functional team environment. * Excellent communication and interpersonal skills. * Experience in the maritime or transportation industry is a plus. * Demonstrated ability to learn new technologies quickly. * Experience with cloud-based infrastructure is a plus. Minimum Qualifications: This position generally requires a Bachelor's degree in Business Administration or IT Management, and 5-10 years of managing an ERP system and business process design. NetSuite certification, PMP certification, and experience in the Marine industry is a plus. Saltchuk Marine is an Equal Opportunity - Affirmative Action Employer and a VEVRAA Federal Contractor. We are committed to a diverse workforce and taking affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities and protected veterans. Saltchuk Marine is a drug-free employer and a participant of the E-Verify Employment Verification Program. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled | |