Program Spec

At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, helping people sustainably move, improve, and enjoy water, life's most essential resource. From our residential and commercial water solutions to industrial water management and everything in between, our 9,750 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world.

We have an opportunity for a Program Specialist to join our Hanover Park, IL team. You will be partnering and communicating with sales, customer, and other cross functional team members, analyze, quote, and ensure a successful installation of Pentair equipment.

You will:

• Responsible for the coordination and completion of Total Water management projects.
• Ensures other project managers and coordinators are managing their projects and rearrange tasks as appropriate.
• Approves and time off for project coordinators based on policy and schedules.
• Working with Sales to understand the account, forecasting, NPD, packaging.
• Communicating with Customers and operations to understand orders and invoicing.
• Sends reports/trackers to customers upon request and at their fiscal year.
• Sets deadlines with ISP's, assigns responsibilities and monitors progress of projects.
• Prepares reports for upper management and customer regarding status of project (Customer Order Status Report).
• Performs a variety of tasks to perform the above:
• Receives POs from customer and enters sales orders into JD Edwards, and enters and dispatches work orders into Service Max.
• Enters billing for annual maintenance, overtime and any other charges following the DOA and Nintex Revenue Adjustment process.
• Resolves any pricing and shipping discrepancies between customer and manufacturing facility.
• Communicate inventory status to customer.
• Work on quarter end pull-ins with customer and sales when asked as appropriate.
• Works closely with Pricing Team to ensure current pricing has been uploaded into JDE.
• Creates/updates documents and procedures for service group.
• Other duties as assigned.

Key Qualifications:

• Desired 4-year degree or equivalent experience.
• 5+ years' experience in Customer Service, Sales, or Marketing environment.
• Experience building relationships at all levels including distribution channel.
• Physical Demands:
  • Sitting for extended periods of time.
  • Typing and computer work.
• Good written and verbal communication skills.
• Must be able to work under pressure, have good organizational skills, and ability to create and improve processes.
• Ability to handle stress.

Compensation:

For this full-time position working at this location, the anticipated annualized base pay range will be from $61200- $113600/ year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs.

This position may be eligible for other forms of compensation such as, annual incentive bonus.

Benefits:

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.