New

Senior AV Operations Engineer

Okta
vision insurance, flexible benefit account, parental leave, 401(k)
United States, California, San Francisco
Apr 05, 2025
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. The Business Technology Team This role joins the Business Technology organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. We enable the broader Business Technology organization in the mission to "Accelerate Okta's Scale and Growth". We work on challenging problems, are data-driven, and always focus on the employee experience. The Senior AV Operations Engineer Opportunity This role will partner with the business as an AV Event Producer, AV operations engineer, and technology strategist. You will be part of the team that drives the technical aspects of Okta's marquee events, provide in-depth AV support for stakeholders, corporate executives, and collaborate with vendors to ensure seamless event execution. This role requires occasional international travel and a flexible work schedule to support live and virtual events. What You'll Be Doing Steer the technical direction and execution of AV production for internal and external events, including interfacing with key stakeholders for Okta's Marquee Events, Town Halls, All Hands, and Fireside Chats. Manage and support AV systems/infrastructure, including event spaces in both the San Francisco and global offices and remote/virtual events. Collaborate with vendors to manage technical event production logistics and provide consultation services to ensure cost efficiencies and security best practices. Develop and document AV production workflows, standardizing processes for scalability. Deliver training and support to end users and junior engineers on AV tools, event platforms, and production best practices. Ensure security and compliance best practices are followed across all AV, event and conferencing solutions. Project tracking via JIRA and incident/request management via ServiceNow to ensure business continuity and customer satisfaction. What You'll Bring to the Role 3-5+ years of experience in AV event production, operations, and vendor management. Strong communication skills with the ability to collaborate across teams and provide exceptional customer service. Strong expertise with conferencing platforms (Zoom, Teams, WebEx) and live streaming technologies, including NDI, Dante, SRT, HLS, RTMPS, and WebRTC. Hands-on experience with AV hardware and software, including Yamaha audio boards, video switchers (Ross Ultrix, Barco), etc. Strong experience supporting C-level executives and providing white-glove AV event services. In-depth knowledge of IT networking principles related to AV and UC platforms, e.g., (AVoIP, WiFi, DNS, QoS, VLANs). Ability to troubleshoot and resolve AV system issues in high pressure situations, ensuring high-quality event execution. And Extra Credit if You Have Experience in Any of the Following! CTS Training/Certification or equivalent AV credentials. Experience with AV over IP solutions and enterprise-grade AV infrastructure. Hands-on experience with AVcontrol system programming, e.g., (QSYS, Crestron, GrandMA). Systems API integration, scripting and automation. Experience with corporate networking architecture and security best practices. #LI-MC1 #LI-Hybrid Below is the annual base salary range for candidates located in California. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $98,000 — $148,000 USD What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.