Sr Director, IT Business Services

Utz Quality Foods is seeking a Sr Director, IT Business Services to join our IT team. Reporting to the CIO, this position acts as the primary liaison between the functional business management teams and IT. This position determines enterprise system needs and assembles associated requirements that serve as the basis for systems development, configurations, implementations and enhancements. Works closely with these respective functional teams to define and understand relevant business processes and their inter-relationships with our enterprise IT systems in order to help shape and define areas that can drive a competitive advantage. This role provides oversight and guidance for enterprise software applications including planning, directing, evaluating and implementing software applications that are meant for operational and analytical use.

Ideal candidates will have a bachelor's degree and a minimum of 7 years of experience. Candidates must have experience managing large teams as well as experience in managing multi-million capital and expense budgets. Candidates should have experience in D365 or other major ERP systems and a high-level understanding of application development processes. Strong project management skills with the ability to set targets, design improvement plans, and deliver results in a fast-paced environment are also required.

Sr Director, IT Business Services:

• Serves as the primary liaison between the Finance & HR, Manufacturing & Logistics, and Sales & Marketing functional management teams and the IT department. Manages the portfolio of projects within these respective areas in regard to prioritization, requirements gathering, return on investment analysis, user acceptance testing, user training, and issue management.
• Leads cross-functional / departmental projects through leadership and organizational skills. Schedules cross functional meetings within IT and across business users as needed.
• Provides strategic vision and direction for operational and analytical software applications.
• Translates business objectives for planning, documenting, selecting and directing the design of new applications, ensuring that the products and services integrate into the existing applications and technology.
• Recommends and develop plans for systems development and enhancements and evaluates software purchase vs. build decisions.
• Proactively monitors and plans resource activity to ensure maximum productivity and appropriate resource alignment.
• Oversees the execution of projects and manage the analyst and development team by helping to solve complex business issues and providing guidance to team members.
• Provides on-going user support for functionality and usage of Utz's enterprise systems,
• Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends appropriate service and staffing levels.
• Exercises administrative control over all phases of department operations and resource planning, development and recruitment, either through direct involvement or through subordinates.
• Attends and participates in professional group meetings; facilitates meetings, seminars, and training sessions to stay apprised of new developments in field and keeps abreast of technological changes and innovations.
• Creates Capital Requests, Enhancement documents when needed, as well as reviews and approves Business Requirements.

External Recruitment Process

• Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
• Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
• Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Continuously Pursuing Excellence!

Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

• Bachelor's degree from four-year College or University required; advanced degree and/or system certification preferred; and a minimum of 15 years related experience and/or training; or equivalent combination of education and experience.
• Minimum of 7 years management experience required; must have experience in managing 15+ resources.
• Must have experience in managing multi-million capital and expense budgets.
• Must have experience in negotiating with vendors for services.
• Must be able to assist Business Analysts and Application Managers as needed to arrive at decision points.
• Must be able to mentor team members.
• Ability to partner with business users to implement process improvements.
• Must be able to lead projects to completion.
• Ability to multi-task across a wide variety of business applications.
• Knowledge and experience within Dynamics 365 or other major ERP systems.
• High level understanding of Application Development processes.
• Strong project management skills with the ability to set targets, design improvement plans, and deliver results in a fast-paced environment.
• Strong leadership skills with the ability to motivate and manage a diverse population group.
• Strong interpersonal, problem solving and conflict management skills.
• Strong analytical skills with the ability to translate business needs into solutions.
• Strong verbal and written communication skills.
• Demonstrate a positive customer service orientation with both internal and external clients.
• Detail oriented with a focus on quality and continuous improvement.
• Self-motivated and have a desire to continually learn as they go.