Administrative Assistant - Insurance - Pittsburgh

Position Title: Administrative Assistant - INSA

Business Unit: INSA

Reports to: Manager of Agency Operations

Position Overview:

This position is primarily responsible for supporting the administrative needs of the Agency which includes answering phones and transferring calls to the appropriate person, as well as providing customer service to walk-in customers. The incumbent keeps track of the coming and goings of office personnel assisting anyone with a project for their customers. The incumbent ensures that the office runs at full potential for all working there along with handling many tasks.

Primary Responsibilities:

Greets clients, guests and employees from other offices including all departments of FNB. Schedules meetings and manages FNB conference room calendars. Serves as main switchboard operator for all branch offices, receives and distributes mail (including Fed Ex and UPS). Monitors info email box and faxes. Scans mail to inboxes. Completes expenses reports as directed.

Accesses policy documents form carrier websites and moving them to CSR inboxes.

Maintains and updates Agency intranet.

Assists with various projects.

Orders supplies for all branch offices along with toner for all copiers and handles maintenance calls when needed. Manages Petty Cash.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

BA or BS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

3

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent project management skills

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Excellent customer service skills

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Equal Employment Opportunity (EEO):

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.