Vice President of Product, Buyer Experience

As the Vice President of Product, Buyer Experience, you will play a pivotal role in shaping and executing the product vision and strategy for Xometry's marketplace with a focus on delivering seamless, intuitive, and highly efficient buyer experiences. You will oversee the strategic direction of the product, guiding a high-performing team of product managers, designers, and cross-functional leaders to optimize buyer interactions from discovery through checkout, ensuring that every stage of the buyer's journey delivers maximum value.

This role will require a mix of deep product expertise, strong leadership capabilities, and a thorough understanding of both the buyer's needs and broader marketplace dynamics. You will lead the development of long-term product strategies, foster cross-functional collaboration, and mentor teams to ensure that Xometry's marketplace continues to deliver cutting-edge, customer-centric solutions. You will have the opportunity to drive key business outcomes by leveraging data, driving innovation, and aligning product priorities with Xometry's mission and growth objectives.

What You'll Do:

• Lead Product Vision and Strategy: Develop a comprehensive product strategy for the Buyer Experience team that aligns with Xometry's overarching business goals. Drive the long-term vision for the marketplace, ensuring a low friction buyer journey across all touchpoints.
  
  
• Innovative Leadership: Inspire and lead a team of product managers and cross-functional teams to execute against an ambitious roadmap that enhances the buyer experience, optimizes conversions, and supports business growth.
  
  
• Cross-Functional Collaboration: Work closely with engineering, marketing, design, data science, and sales leadership to ensure alignment on product priorities, roadmaps, and execution.
  
  
• Data-Driven Decision Making: Utilize data, market insights, and customer feedback to inform product decisions. Lead the design of key performance metrics (KPIs) and continuously monitor the success of initiatives, adjusting strategies as needed.
  
  
• Customer-Centric Focus: Constantly advocate for the buyer's experience, leveraging customer insights to create exceptional digital experiences that meet the evolving needs of our diverse buyer base.
  
  
• Executive Leadership: Provide strong leadership to the team and act as a liaison between senior leadership and product teams. Present key updates, insights, and product opportunities to executive leadership and other stakeholders.
  
  
• Marketplace Innovation: Drive continuous improvements to the marketplace, focusing on removing friction points, streamlining the path to purchase, and fostering an environment where buyers can make informed decisions quickly.
  
  
• Mentorship and Development: Mentor and develop the product management team, fostering a culture of collaboration, accountability, and continuous learning. Guide your team to embrace an outcome-driven mindset and ensure that every member has the tools and resources to succeed.
  
  

What You'll Need:

• Proven Leadership Experience: At least 10+ years of experience in product management, with a strong track record of success in leading high-performing product teams. Prior experience in a VP-level or senior leadership role overseeing product teams is required.
  
  
• Marketplace Expertise: Deep experience with digital marketplaces, particularly in B2B, e-commerce, or SaaS environments, with a focus on optimizing the buyer experience and enhancing user engagement.
  
  
• Data-Driven Approach: A proven ability to leverage data and analytics to inform decision-making and drive product performance.
  
  
• Cross-Functional Expertise: Extensive experience working across functional areas, including engineering, design, data science, marketing, and customer success, with a collaborative and influencing style.
  
  
• Strong Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders and executive leadership.
  
  
• Strategic Thinking: Strong strategic thinking, with the ability to set the vision, make high-level decisions, and deliver results that drive company growth and customer satisfaction.
  
  
• Change Management: Proven ability to lead and drive change within a fast-paced, scaling organization. Comfort with ambiguity and adaptability in a rapidly evolving business environment.
  
  
• Education: Bachelor's degree in Business, Computer Science, or a related field; MBA or equivalent advanced degree preferred.
  
  

Why Xometry? At Xometry, we are a mission-driven, dynamic company that values innovation, collaboration, and personal growth. As the VP of Product, you will play a critical role in shaping the future of our marketplace and working with stakeholders across the company to create solutions that matter. We offer a supportive and inclusive work environment where you can truly make an impact while growing your career.

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