Greeter/Screener
 Newton-Wellesley Hospital | |
 United States, Massachusetts, Newton | |
| 159 Wells Avenue (Show on map) | |
 Apr 08, 2025 | |
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Summary
Provides accurate and timely information and services to staff, patients and visitors in a polite, professional, and friendly manner in accordance with safety and customer service standards. Screens all staff, patients and visitors to aid in the continued safety of all entering facility. Must be available to work in the case of a declared Hospital emergency. Does this position require Patient Care? Yes Essential Functions -Actively greets patients, family/visitors, and staff in a polite, professional, friendly, and welcoming manner. -Screens staff, patients and visitors as indicated by hospital procedure and provides information and direction as appropriate. -This may include asking a series of screening questions, taking a temperature, providing technological support, utilizing application screening tools, etc. -Communicate and enforce entrance policies which may include universal masking and visitor restrictions. -Assists with patient and family/visitor inquiries and requests by actively listening and clearly responding. -Works in collaboration with all staff and volunteers to ensure patients, family/visitors, and staff receive accurate, timely, and service-oriented assistance. Education Licenses and Credentials Not Required Experience Preferred Experience in Healthcare Knowledge, Skills, Abilities and Duties - Direct patients to their department for their visit. - Assist patients with transport from clinical visit to and from vehicle. - Assist Sleep Center with distribution of Sleep Study Kits to patients. - Unlock doors for Fire Department, Network Associates, and other MGB Contracted Workers at 159 Wells Ave. - Assist in the set-up and take-down of the Conference Rooms. - Assist in the maintenance of the facility walkways and notifying facilities department if walkways are unsafe due to water, ice, etc. - Order 159 Wells Lounge supplies as needed to include kitchen items. Physical Requirements
Newton-Wellesley Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |