Community Health Worker- Embrace

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

Enhance seniors' ability to manage their health and live independently by working with the care team to conduct virtual visits, developing and implementing plans of care, advocating on behalf of client and communicating actionable data to client's care team.

You Will

Assesses client and home environment to identify physical, social, and emotional and knowledge barriers to optimal client care. Identified pertinent information and communicates to care team.

Facilitates client's health through advocacy, support with understanding and use of benefits, assistance in scheduling appointments, development of a support system, and reinforcement of self-management and organizational tools.

Supports client well-being by using strong observation and communication skills to coordinate care between physician office, client, and caregiver and community resources. Provides ongoing face-to-face or telephonic visits with clients to identify barriers to accessing care, and supporting the plan of care developed by primary care team.

Contributes to the development of individualized care plan by using evidence-based guidelines and clinical knowledge, for client and provider, by evaluating and conducting home visits, gathering assessment information, and identifying problems, goals and interventions.

Assists clients and caregivers in taking an active role in health management and promotion, through coaching, education, navigation and referrals to appropriate care and community based resources.

Comprehensive knowledge of community and public resources serving the client population. Thorough understanding of how to access/maintain and actively assists clients to secure resources.

Reviews adherence to primary care team's recommendations, assessing barriers to care, and documenting information for the care team.

Develops cross-functional relationships with community partners by attending appropriate meetings, working on-site, and structuring effective communication mechanisms.

Exhibits strong interpersonal, critical thinking and analytical skills through positive communication with clients, caregivers, and care team and community agencies.

Demonstrates excellent organizational, decision-making and multi-tasking skills as demonstrated by problem solving and successful outcomes.

Completes timely and accurate documentation in multiple computer systems to record assessment, observations and corresponding documentation, including care plans, and progress notes.

Enhances skills and knowledge by participating in educational offerings and team case conferences and training per department guidelines.

Utilizes department desktop procedures, workflows, job aids and training material. Identifies barriers to work processes and brings to the attention of the supervisor/manager.

Maintains the client's right to privacy and protects SCAN and Medical Group operations by keeping information confidential.

Adheres to all quality, compliance and regulatory standards to achieve desired outcomes.

Actively support the achievement of SCAN's Vision and Goals.

Other duties as assigned.

Your Qualifications

• Associate's or Master's degree or 2+ years college in human services field, preferred.
  
  
  
  • A comparable combination of education/experience and/or training will be considered equivalent to the education listed above.
  
  
  
  
• 2+ years' experience in community services, preferably a healthcare environment
• 2+ years working with older and disabled individuals and their families, community-based experience, preferred
• Working knowledge of medical terminology and abbreviations.
• Understanding of confidential information and broad understanding of local community resources for seniors and disabled

What's in it for you?

• Base Pay Range: $21.77 to $34.85 per hour
• Work Mode: Mostly Remote
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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