Administration Assistant I

Job Overview:

Greets, receives, and routes all visitors, clients, and vendors, routes incoming calls, and performs miscellaneous clerical and clinical tasks for the clinic.

Summary of Responsibilities:

• Acts as a receptionist by pleasantly greeting and directing visitors having business with the company.
• Ensures that all visitors have temporary security identification and are escorted from the lobby into appropriate business area.
• Provides administrative support for specified individuals (e.g. opening mail, screening phone calls, photocopying, word processing, and filing).
• Supports department's efforts on scheduling activities (e.g. client visits, scheduling meetings, maintaining calendars, agendas, etc.) as needed.
• Creates FedEx packages, makes photocopies, and stuffs envelopes.
• Maintains an employee contact list.
• Assists with tasks related to participant check in and discharge, and may assist with resolution of participant issues
• Performs data entry as appropriate.
• Performs other related duties as assigned.

Qualifications (Minimum Required):

• High School diploma or equivalent.
• Working knowledge of computers and programs (e.g., Word, Excel).
• Excellent command of the English language, both oral and written.
• Requires unquestionable customer service skills and ability to be persistent while maintaining tact.
• Requires great attention to detail.
• Fortrea may consider relevant and equivalent experience in lieu of educational requirements.

Experience (Minimum Required):

• 2-3 years of applicable experience.
• Knowledge of science or a scientific background is preferred.
• Typically, 2 - 3 years of applicable experience

Physical Demands/Work Environment:

• Must be able to see and hear.
• Must be able to use a computer keyboard for up to 6 hours per day.
• Overtime and weekend work as required.

Learn more about our EEO & Accommodations request here.