Police Dispatcher I (Technician I)

Job Summary:

Key Responsibilities:

Examples of Work Performed: Technician I will perform duties in a learning/training capacity under direct supervision and guidance.

• Dispatches Police Officers, Security Officers, and other personnel to assist community members by gathering information via phone, radio, computers, alarms, and monitors.
• Monitors alarmed areas, fire systems, cameras, other local police agencies, and area weather conditions by viewing and listening to computers, video monitors, printers, and radios.
• Processes, enters, maintains, and distributes police records.
• Obtains, dispatches, enters, and cancels crime information on vehicles, persons, and property by using the computer to access the CCIC/NCIC.
• Initiates confirmation of warrants and coordination of in-custody transports.
• Position operates various equipment daily and reports malfunctions to the appropriate supervisor or personnel.

Work Location:

Onsite - This role is expected to work onsite and is located in Aurora, CO.

Why Join Us:

If you like community policing, building relationships with those you serve and having a healthy work-life balance, then we have just the job for you. Come join us as a Police Dispatcher at the CU Anschutz Medical Campus, the largest academic health center in the Rocky Mountain region. You'll have an important job - protecting those who protect others through ground-breaking, life-saving research that's at the forefront of transformative education, science, medicine, and healthcare. For more information about the CU Anschutz campus please visit: www.cuanschutz.edu

As a Dispatcher, you play a key role along with our officers in keeping the campus safe. You'll take calls from the public, dispatch officers to incidents, monitor alarms and cameras. While you must be prepared for any emergency, we don't experience high call volumes. You have the time to develop relationships with colleagues in our tight-knit department. We also value our rapport with the community. A recent survey shows that the majority of campus constituents support our Police Department and three-quarters feel safe or very safe here.

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off - vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness.

Equal Employment Opportunity Statement:

The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply.

Qualifications:

Please make sure to include the following in your resume: job title, duties, months and years employed, and average hours worked per week as minimum experience is calculated on a 40 hour/week basis.

Minimum Qualifications:

• High School diploma or equivalent
• One (1) year of relevant experience such as customer service, call center, monitoring center, or dispatching.

Colorado law requires that candidates for state government jobs be residents of Colorado at the time of application.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Associate or higher-level degree
• Experience in police radio/telephone communications equipment operations

Knowledge, Skills, and Abilities:

• Familiarity with the Federal Educational Rights and Privacy Act (FERPA), the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), and Colorado Open and Criminal Justice Records Acts.
• Demonstrated ability to handle multiple demands simultaneously, handling interruptions and difficult situations under time pressure.
• Ability to communicate clearly and effectively.
• Ability to receive, comprehend, and rapidly relay accurate information.
• Ability to maintain self-control during periods of extreme stress and pressure.
• Ability to handle confidential information in a secure, professional, and discretionary manner.
• Ability to work closely with others to maintain calm, efficient operations.
• Demonstrated interpersonal, problem-solving, and conflict-resolution skills.
• Attention to detail and organizational skills.
• Flexibility and openness to change.

How to Apply:

Application Materials Instructions:

For full consideration, please submit the following document(s):

1. A letter of interest (cover letter) describing relevant job experiences as they relate to listed job qualifications and interest in the position.

2. A resume highlighting hours worked and relevant duties.

3. Three to five (3-5) professional references, including name, address, phone number (mobile number if appropriate), and email address.

Please follow ALL application instructions as outlined. Incomplete applications may be rejected.

Questions should be directed to: Kenyari Jones, kenyari.jones@cuanschutz.edu

APPLICATION DEADLINE: 04/19/2025.

Special Instructions to Applicants

Classified Staff positions have specific application requirements:

• Submit all required documents indicated in this posting and include a current email address and phone number.
• Please address minimum qualifications, competencies and preferred qualifications in your cover letter, as these along with previous work experience will be used in the assessment process.
• Click here to view Veteran and other General Information regarding Classified Staff positions: https://www.cu.edu/cu-careers/special-instructions-classified-staff-applicants

For those who meet minimum qualifications, the comparative analysis process will include one or all of the following:

• Preferred Qualifications Application Review based on the preferred qualifications listed in the posting.
  
  
  
  • Candidates will be evaluated and rated against the preferred qualifications based on information submitted within their application materials. Note: Candidates are not physically present for this portion of the comparative analysis.
  
  
  
  
• Interviews based on the job requirements, preferred qualifications and competencies listed in the posting.
  
  
  
  • Candidates will be evaluated, scored and ranked based on oral responses
  • Interviews may be over the phone, videoconference or in-person
  
  
  
  

You will be notified via email if the comparative analysis process changes or includes additional assessment tools other than those listed above.

Anticipated Pay Range:

The starting salary for this position has been established as $4,416 per month.

External Candidates are eligible for a one-time non-base building hiring bonus of up to $5000 or 10% of starting annual salary. The 1st half of the bonus eligibility will begin on start date, and the 2nd half of the bonus will be paid after completion of the in-house training program.

This position is eligible for overtime compensation.

The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

If you have prior state-classified service in the same class series as this position, your pay may be set at a higher amount per the state Step Pay Program implemented on July 1, 2024. For more information about the Step Pay Program, please visit the 2024 Step Pay Program for State of Colorado Employees | DHR.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.