Loss Prevention Agent III

Avis Budget Car Rental, LLC is searching for acoordinator for our Impounds Recovery team within our Loss Prevention Department. This position will revolve around the retrieval of our Corporate Rental Assets and include the tasks below and other related efforts.

Job Description Summary

Responsible for the coordination and communication of Impounded vehicles across ABG Division. This position will be responsible for contacting Impound Yards, Police Departments, Coordinating Field and Security Personnel to retrieve vehicles, and with our third-party provider.

What you will do:

• Upload impound information via Compass workforce management system and Allstate Omni portal.
• Obtaining and providing necessary documents expedite vehicle recovery from impound lots
• Placing impounded vehicles on impound alert hold as needed.
• Responding to all inquiries in a timely manner
• Contacting police departments regarding Police holds and providing updates to the area security managers.
• Review and reconcile various exception reports.
• Assist in processing daily incoming impounds mail.
• Close rental contracts and ensure impound costs are applied to the contracts appropriately.
• Work effectively with all external business partners.
• This position will be support many of the functions and processes within the Impounds team.

What we are looking for:

• College Degree or equivalent work experience.
• 3 years car rentalsecurity loss prevention experience is preferred but not required.
• Strong customer service and research skills.
• Strong attention to detail.
• 4-5 years business and customer service experience.

What you should bring:

• Ability to manage multiple tasks during constantly fluctuating volumes.
• A self-starter attitude and ability to prioritize daily workflow.
• Must be detailed oriented, organized and have the ability to communicate effectively with internal and external entities.
• Solid PC skills including knowledge of MS Office (Word, Excel, Access, Teams), Wizard systems.

Perks you will get:

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

Who are we?

Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities.

The fine print:

Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.