Product Experience Intern

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Dive into the challenge of simplifying complex information as a Product Design Intern at Docusign. You'll focus on enhancing search experiences, making it easier for millions to find and understand critical agreement data. Working closely with a Lead Product Designer, you'll tackle real-world problems, turning intricate data into intuitive user experiences. If you're passionate about solving complex puzzles and designing efficient, user-centered solutions, this is your chance to make a tangible impact.

This position is an individual contributor role reporting to the Sr. Director, Product Experience.

Responsibility

• Analyze user needs and business goals to identify and solve critical search experience challenges

• Participate in user research and testing, learning to gather and translate insights into actionable design improvements

• Benchmark and experiment with advanced search patterns, including AI-assisted and dynamic filtering, to contribute to cutting-edge solutions

• Contribute to the full design lifecycle, from wireframing and prototyping to crafting high-fidelity designs using tools like Figma

• Apply visual and information design skills to create efficient workflows and micro-interactions for complex data

• Design with accessibility in mind, ensuring inclusive and user-friendly experiences for all users

• Participate in design jams and critiques, presenting your work and refining designs based on feedback

• Articulate your design rationale and document your process clearly, contributing to team knowledge and showcasing your learning

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Currently pursuing a Bachelor's or Master's degree in Product Design, Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Information Science, or a related field with an expected graduation date in December 2025 or later
• A portfolio demonstrating user-centered design process, problem-solving skills, and a strong foundation in visual design and information design principles
• Experience with design and prototyping tools (e.g., Figma, Figjam, Lucid)
• Demonstrated curiosity about interaction patterns and a drive to create efficient, user-friendly experiences

Preferred

• Eagerness to learn, receive feedback, and thrive in a dynamic environment
• Strong communication skills (written and verbal) and ability to collaborate effectively within a cross-functional team
• Experience with real-world UX, product, or interaction design projects
• Interest in designing for complex data systems and information-rich interfaces
• Familiarity with user research methodologies and usability testing
• Awareness of front-end design systems and web accessibility standards
• A knack for creating efficient flows and micro-interactions

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $38.00/hour - $43.00/hour

Illinois and Colorado: $38.00/hour - $39.00/hour

Washington, New Jersey and New York (including NYC metro area): $38.00/hour - $40.00/hour

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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