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Medical Billing Associate

Texas Tech University Health Sciences Center
United States, Texas, Lubbock
3601 4th Street (Show on map)
Apr 10, 2025


Medical Billing Associate
Lubbock
40776BR

Position Description
Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in the Regional Campus Business Office. Maintains confidentiality in accordance with HIPAA standards and complies with all federal, state, and institutional guidelines.

Major/Essential Functions
  • Interact with patients or patient accounts as needed to complete various customer service functions, including establishing payment plans, collecting payment, screening for financial assistance, resolving billing issues or inquiries, researching bad addresses, and updating demographic information.
  • Receive inbound calls as an agent in the customer service call center.
  • Work assigned tasks and stages via ETM.
  • Open, sort and process mail and insurance correspondence.
  • Facilitate claim submission and follow-up as needed for successful billing and acceptance or payment of claims.
  • Assist management and report on progress status.


Required Qualifications
A minimum of a high school diploma or equivalent. Two years of medical or general office experience OR Completion of related education or training and one year of experience.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=888616

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

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