Office Coordinator - Rocky Mountains

AEG Presents
United States, Colorado, Denver
Apr 10, 2025
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! A Brief Overview: The Office Coordinator supports the day-to-day administrative tasks of the office. This role answers phone calls, respond to email inquiries, and keeps the office stocked with essential supplies. The Office Coordinator also collects and distributes ticket counts for various shows to multiple departments and upper management. This role also assists with executing payroll operations for maintenance and production staff. Essential Functions: Answer general incoming inquires via phone and other communication sources, about shows, festivals and tours. Respond to customer complaints and concerns if possible. Screen and route all other phone calls to appropriate staff and take messages as needed. Collect and sort daily mail. Deliver mail to appropriate departments. Accept shipments and deliver to applicable department or staff. Coordinate outgoing shipments. Order all office supplies including water, food and equipment as needed. Responsible for the stocking and reordering of all safety related supplies for first aid kit. Coordinate payroll for maintenance crew and production staff. Order money for box office. Ensure that box office is equipped with enough petty cash to operate efficiently. Monitor customer service email account. Respond to general guest complaints and inquires. Collect ticket counts daily for relevant shows. Assist with other tasks as needed. Required Qualifications: High School Diploma or its equivalency (BA/BS Degree Preferred) 2-4 years Of related work experience Ability to act with discretion and handle confidential information Must be personable, organized, self-motivated, detail-oriented and reliable Excellent customer service and time management skills Ability to multitask and prioritize effectively in a fast-paced office environment Excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems Knowledge of the music industry preferred Pay Range:$18.81 - $29.81 Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.