New

Front Desk Agent

Crescent Hotels & Resorts
dental insurance, life insurance, vision insurance, 401(k)
United States, Maryland, Bethesda
8120 Wisconsin Avenue (Show on map)
Apr 16, 2025
Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We are looking for our next great team member to join us on our Front Office team at the Bethesdan Hotel, Tapestry Collection by Hilton. As the Front Desk Agent, you will be focused on providing exceptional guest service from check in to check out of a guest stay. You will use your expertise to anticipate and deliver on guest needs, tailoring your approach to meet and exceed the expectation of the guest in front of you. Communication and coordination skills are key as you collaboratively work with other departments from Housekeeping to Engineering to Food & Beverage to ensure a high-quality experience for all. If you have the spirit of hospitality, are able to keep your cool under pressure and like to make people happy, this may be your opportunity to make an impact and to grow with us. Hourly rate for this full time position is $18 per hour. Hilton experience is a plus, but not required. This position does require previous customer service experience and the ability to effectively learn and use the property management system. Full time Team Members are eligible for: An exceptional and comprehensive benefit plan for you and eligible family members to include Health insurance, Dental insurance, Vision insurance, Flexible Spending Accounts, Life insurance, Short-Term & Long-Term Disability, Accident Insurance, Employee Assistance Program (EAP) Other voluntary benefits include Pet Insurance, Identify Theft Insurance, Travel Assistance Paid Vacation, Sick and Holidays 401K matching program Hotel discounts at Hilton Hotels globally and Crescent managed properties in North America for you & your family members Daily Team Member Meals Team Member Parking Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)