Textbook Manager / Evening Library Assistant

Join Team NCSSM at the #1 rated Best Public High School in America for 2025

POSITION TYPE: 12-Month, SHRA Non-Exempt, Full Time, 1.0 FTE

Hiring salary will be determined based on education, experience, equity, budget, and market considerations.

NCSSM and the Academic Programs/Library Department foster an environment of collaboration across departments and divisions and support community-engaged service and research. NCSSM is an equal opportunity and affirmative action employer, and we are firmly committed to increasing faculty and staff diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at hr@ncssm.edu.

Description of Duties:

The Textbook Manager / Evening Library Assistant organizes, maintains, and distributes textbooks to students and instructors each semester. The position provides evening and some weekend coverage for the library, which involves planning and facilitating programming, supervising students, and providing circulation and reference services.

Textbook Manager

Manages textbooks (Budget management, records management, processing, inventory, storage and distribution, student supervision). Effectively maintains textbook database and records management for Residential, E-Books, and other equipment and oversees six different textbook distributions and returns throughout the year. Barcodes new books. Accurately tracks and maintains inventory in a database. Coordinates with the Business Office with textbook fines/refund spreadsheets. Audits all student textbook files. Coordinates surplus book management with buyers. May have to track all departmental textbook orders. Repairs books manually and coordinates with bindery. Collaborates with Department Deans and Registrar on needs versus textbook availability. Maintains organized textbook and supplies storage. Trains and supervises student assistants. Conducts daily check-in and check-outs of textbooks. Edits and updates all textbook information, i.e., titles, conditions, barcodes, pictures, copyright dates, prices, quantities, etc. May have to liaise between textbook vendors and departments for book deliveries. Constantly maintains the organization of all the storage rooms to accommodate course textbook needs. Annually reviews and updates textbook policies and creates distribution schedules in collaboration with library staff members. Serves as a general information hub and provides appropriate student support and assistance throughout the school year

Customer Service and Reference Support

Provides reference assistance and support to students, faculty, and staff. Answers reference questions using a variety of print and electronic resources. Provides advice and support to students, including interpreting the usefulness of reference materials for student projects, advises students on selecting and focusing topics for research papers, and guides students in developing effective search strategies. Advises students on citation methods and copyright issues and provides other support, as needed, to promote learning and research success.

Manages and supervises library space as the sole evening staff member. Provides input, as necessary, into developing reference guidelines and procedures. May research, evaluate, suggest, and select library materials in conjunction with other library staff to assist in maintaining and upgrading print and electronic reference and circulating resources and collections.

Library Programming Implementation and Technology Support

Creates, markets, and implements quality, engaging programming in collaboration with library staff and student library leaders. Records statistics for reference, instruction, and programming sessions. Monitors computer equipment used to access library information. Contacts IT support if service is needed for non-functional equipment. Regular, predictable, and punctual attendance is required. Other duties as required.

Knowledge of: multiple electronic databases used by students, faculty, and staff; library science; research methods, sources, and databases; or other inventory, management, and control systems; chat systems; library practices and procedures; Dewey Decimal System; online catalog systems; online searching techniques; Microsoft Office, Google Suite, and other computer applications.

Skill in: verbal and written communications; listening; teaching and transmitting ideas to persons of diverse backgrounds and learning levels; conducting research and related problem solving; researching general and technical information; scanning and analyzing large quantities of information for relevance to the research question; operation and maintenance of library computer system; use of the Internet, routine typing; spelling; maintaining registration and other operational records.

Ability to: evaluate information sources for content, authority, and relevancy; analyze complex reference requests; demonstrate broad knowledge base; categorize materials in subject, numerical, and alphabetical order; exhibit analytical thinking; develop and maintain effective working relationships with associates, vendors, students, telephone users and the general public; maintain confidential and sensitive information; use sound judgment; perform complex tasks and prioritize multiple projects; effectively communicate information in oral and written forms; excellent listening skills and participant in collaborative work; develop and maintain effective working relationships with colleagues and stakeholders across the instituion; effectively work with persons of varying cultures and diversity; problem solve effectively; exhibit a pleasant public manner and telephone etiquette; originate correspondence; work independently with little supervision and in teams, as designated.

Core Competencies Required

Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Positive Approach, Quality Orientation, Leveraging Feedback, Communication and Planning and Organizing

Physical Requirements

Job functions described in this position description. While performing duties for this job, the employee regularly exhibits digital dexterity when entering data into a computer, frequently sits for extended periods of time, and occasionally stands and walks.

Employee periodically reaches with hands or arms and stoops, kneels, crouches, or crawls. Employee converses verbally or manually with others in person and by telephone. Vision demands include close, detailed vision when focusing on a computer screen. Employee periodically lifts or exerts force up to 25 pounds.

High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.

Preferred:

Prefer education in Library, experience working in a Library setting, inventory control and material management; young adult supervision experience or combination of training and experience.

Eagerness to work with high school students; experience with research journals and inventory databases; strong research and writing background and/or library programming. The ability to work with students and faculty in a face to face or a virtual environment is necessary.

Team NCSSM Benefits

Free On-campus Parking

Vacation and Personal Leave: SHRA employees earn from 14 days to 26 days per year based on years of state service. Leave is earned monthly.

Sick Leave: 12 days per year. Leave accruals for part-time and less than 12-month employees are pro-rated.

Additional Leave: Family Medical Leave (FMLA), Paid Parental Leave (PPL), Civil Leave, Personal Observance Day, Extended Illness, Short/Long Term Disability, Family Illness Leave, Military Leave, Community Service Leave, Voluntary Shared Leave, and Leave Without Pay.

Holidays: 12 days per year

Benefits: The University System offers eligible employees a flexible and comprehensive benefits package, including but not limited to University-provided group life insurance, various retirement savings options, group health plan coverage, dental, vision, critical illness, cancer, flexible spending accounts, accident, disability coverage, educational assistance, and more. These programs can help employees achieve retirement savings and career goals, as well as assistance with meeting everyday health and educational needs. The benefits programs are designed for employees to tailor a benefits package that best meets their needs.

Health Insurance: Employee-only coverage under the State Health Plan (PPO) is provided to employees that work 30 or more hours a week. The cost is determined by the type of coverage elected by the employee. Dependent coverage is available by payroll deduction.

Retirement: Required participation for all employees working 3/4 time or more. Option (1) Teachers' and State Employees' Retirement System (TSERS) requires 6% of gross salary. Employees are vested for retirement after 5 years. Option (2) The Optional Retirement Program (ORP) requires 6% of gross salary. Employees in ORP are vested after 5 years of participating in ORP. As a participant in either retirement program, you are automatically covered for short-term disability (eligible after 1 year of service/no cost), long long-term disability (eligible after 5 year of service/no cost). Death benefit of minimum $25,000/maximum $50,000 based on previous 12-month salary (eligible after 1 year of service/no cost).

Supplemental Retirement Plans:Supplemental retirement plans provide an additional opportunity to help you reach your retirement goals. Supplemental Plan offerings such as a 401(k), 403(b), or 457(b) on a Roth (after-tax) or pre-tax contributions.

Tuition Waiver: Three courses per academic year tuition-free (at any of UNC 17 campuses that offer courses) for permanent full-time employees.

State Employees Credit Union: Membership welcomed. Contact the SECU Credit Union for information.

Community Service: 24 hours leave credited each calendar year (prorated for part-time) unless you choose the Mentoring/ tutoring option - 1 hour each week up to a max of 36 hours that schools are in session as documented by the elected board of the local education agency or the governing authority of any non-public school.

Facilities: Library & Gymnasium - other athletic facilities available at no cost to employees. Cafeteria on site.

About NCSSM:

North Carolina School of Science and Mathematics (NCSSM) is a world-class public high school with statewide reach, empowering academically talented students from diverse backgrounds from every corner of the state to design their own future. We offer residential high school programs in Durham and Morganton for juniors and seniors or virtual high school courses and programs that students can take alongside their local curriculum, all tuition-free. Our wide array of summer offerings for rising 5th- through 12th-graders includes free opportunities for in-state students alongside paid options for students from anywhere in the world. NCSSM Extended Learning partners with communities and regions to advance student learning and outcomes.

Specializing in science, technology, engineering, and math, and embracing the fine arts and humanities, NCSSM has become the model for 18 such specialized schools around the globe since its founding in 1980 and is a full constituent of the University of North Carolina System. NCSSM's Ignite + Transform comprehensive campaign seeks to raise $50 million in private support for our mission.

The new NCSSM-Morganton campus opened in 2022 for summer programs and its first fall academic term. NCSSM-Morganton focuses on the booming fields of data science and artificial intelligence, preparing the leaders of tomorrow to navigate a future driven by data and machine learning, with emphasis on the humanistic implications and ethical use of these tools.

Nearly two-thirds of NCSSM graduates earn a bachelor's degree in a STEM field -- over three times the national average, including 58 percent of our underrepresented minority graduates, which is nearly four times the national average. Nearly three-quarters have earned or are seeking a graduate degree. A 2020 economic impact study found that 54 percent of our alumni continue to live and work in North Carolina, catalyzing nearly $1.3 billion in annual economic activity. NCSSM values the diversity in our student body, and all members of the NCSSM community are expected to foster a safe environment of respect and inclusion for all faculty, staff, and students.

For more information, please read the NCSSM strategic plan and visit ncssm.edu.

How to Apply:

Submit electronic application via link Texbook Manager/Evening Library Assistant

Please complete your application in full. All required Competencies, Work History, and Credentials must appear on the application in the Education and Work Experience sections of the application to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the State Application form in its entirety. "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed. Degrees must be received from appropriately accredited institutions.

Applicants seeking Veteran's Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If applicants are a former member of the NC National Guard who served for at least six years and were discharged under honorable conditions, they must attach either a DD256 or NGB 22 along with their state application.

Final candidates are subject to criminal and sex offender background checks. Some vacancies also require a motor vehicle check. If the highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or an equivalent service. NCSSM participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Please refrain from submitting multiple applications. However, if multiple applications are submitted to a posting, only the most recent application received prior to the posting close date will be accepted. There is a 24-hour waiting period before an applicant can re-apply to a position.

If you have questions, please contact Chadwick Bartee at Chadwick.Bartee@ncssm.edu

NCSSM is an EEO/eVerify/VEVRAA Employer