AVIATION COMMUNICATIONS OPERATOR CDA 2025

BID/JOB ANNOUNCEMENT

AVIATION COMMUNICATIONS OPERATOR

CHICAGO DEPARTMENT OF AVIATION

Number of Positions: 13

(Additional vacancies possible pending budget approval)

Starting Salary: $58,560.00/year

These positions are open to the general public and to current employees covered under the City's collective bargaining agreement with PUBLIC SAFETY EMPLOYEES UNION - S.E.I.U., LOCAL 73 AND I.B.E.W. LOCAL 21 BARGAINING UNIT 02, (BU 02). Only employees in City job titles in this bargaining unit are eligible to bid on this position.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled "Currently employed by the City of Chicago"

2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Applications for this position will be accepted until 11:59pm CDT on 04/24/2025

Under supervision, operates radio, telephone, and a computer-aided dispatch system at the municipal airport's communications center to receive and dispatch requests for police, security, fire suppression and emergency medical services; and performs related duties as required.

ESSENTIAL DUTIES

Works an assigned shift and operates a police, fire, or access control and security communications console station to receive calls from airport and airline personnel requesting public safety services and to monitor incoming reports of incidents. Obtains pertinent information from callers to determine the type, gravity and location of the incident and enters information into a computer aided dispatch system with interactive mapping capabilities. Dispatches police personnel, fire and emergency medical services units and/or aviation security officers stationed or housed at a municipal airport to respond to reported incidents within the airport and its perimeter. Operates communications console, telephone and radio equipment to maintain and monitor communications with dispatched police, fire and aviation security personnel and dispatched additional resources as required. Follows established protocols in prioritizing the dispatching of public safety resources in response to incidents and requests for services. Monitors computer access security system providing controlled levels of access to specified areas of the airport by responding to alarms triggered by access control breaches. Views security cameras and video tapes to assess breach in security and dispatches police and/or aviation security officers for appropriate response. Notifies Transportation Security Administration (TSA) of reported security incidents based on established protocols. Broadcasts information regarding emergency weather conditions and other emergencies to airport personnel as directed. Notifies supervisor of emergency situations, escalated police, fire or security incidents and other incidents requiring an emergency management response. Performs other related duties as required.

LOCATION: O'HARE AND MIDWAY International Airports

HOURS: 10:00 p.m. - 6:30 a.m., 6:00 a.m. - 2:30 p.m., 2:00 p.m. -10:30 p.m.

WATCH/SHIFTS: Various (1st, 2nd, & 3rd Watch)

DAYS OFF: VARIOUS

NOTE: This is a 24/7 on-call operations, will be subject to mandatory over-time based on operational needs.

Successful candidates must pass a drug screen and a background investigation, an airport background check, and a Security Threat Assessment (STA)

Candidate(s) selected for hire must pass a background check and a Security Threat Assessment (STA).

THIS POSITION IS IN THE CAREER SERVICE

MINIMUM QUALIFICATIONS: High School Diploma or equivalence certificate (GED), PLUS either: one (1) year of work experience performing high volume public contact work that requires soliciting information either in-person, via telephone or radio, OR one (1) year of work experience conducting telephone interviews and/or surveys, OR o one (1) year of work experience in receiving and processing or dispatching emergency calls, OR one (1) year of professional law enforcement officer experience.

Licensure, Certification, or Other Qualifications

As of the date of application, candidates must have reached their eighteenth (18th) birthday

Must obtain Emergency Medical Dispatch certification from the State of Illinois within six months of hire.

LEADS certification is required prior to completion of probationary period

Successful candidates must pass a drug screen and a background investigation. Persons

offered employment must pass all pre-employment exams prior to appointment.

Candidate(s) selected for hire must pass a background check and a Security Threat Assessment (STA).

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. The interviewed Bidders who possess the qualifications best suited to fulfill the responsibilities of the position will be selected in SENIORITY order and according to the CBA rules. The interviewed NON-Bidders who possess the qualifications best suited to fulfill the responsibilities of the position will be selected.

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity and Military Friendly Employer.

City of Chicago

Brandon Johnson, Mayor

Applications for this position will be accepted until 11:59pm CDT on 04/24/2025