Director Eyecare

Requisition ID:883322

Store #:130074 Target EyeCare - Field US

Position:Full-Time

Total Rewards:Benefits/Incentive Information

At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we're proud and excited to help people look their best by carrying fashionable frames at a great value.

Together, we're on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests' lives and communities. See your future with Target Optical.

Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Eye Care Director drives execution of eyecare activities and initiatives within their geographic area. This role supports field leaders and doctors to deliver a great eyecare experience, maintain a high OD NPS, and grow exams. This role is responsible for ensuring adequate eye care availability to meet patient demand. Works with OD Recruiters and field team to attract and retain high performing doctors.

MAJOR DUTIES AND RESPONSIBILITIES

• Coach and influence RMs & ODs to deliver the patient journey and be key point of contact on eyecare initiatives
• Partner with Zone and Field Leaders to develop clear plans of actions for stores to improve eye exam availability and patient experience
• Partner with the Doctor Recruiting Team and Regional Managers to optimize coverage across the brand, ensuring there are no stores without a sublease doctor covering the location, and no dark days that require coverage to serve needs of patients
• Responsible for ensuring that all Doctor onboarding activities have been completed by the field leaders in alignment with brand standards
• Provide support to sublease OD to grow practice through increase of eye exams.
• Responsible to ensure alignment with ZVPs, measuring and developing Regional Managers on result gaps within the OD business KPI's and collaborate to build action plans to increase performance of the location
• Support, deploy & execute brand and eye care initiatives, ensuring there is zero variance in execution and experience by the patient
• Establish effective relationships & collaborations with other departments (Eyecare COE, Marketing, Fleet, Legal, Finance, etc.) to address key business issues & opportunities
• Maintain knowledge of state regulatory requirements for optometric practice. Stay abreast of any pending rule changes or legislation, and partner with Luxottica Retail's legal and regulatory services department accordingly
• Ensure that all stores/doctors are in compliance with company, HIPAA, PIPEDA, and other privacy policies
• Keep track of upcoming lease renewals, ensure timely completion and submission of all necessary forms/documents related to changes in lease terms
• Ensure timely completion and submission of all EyeMed, Medicare, and managed care credentialing materials
• Ensure sublease doctors are aware of MVC plans in their area and encourage participation

BASIC QUALIFICATIONS

• OD degree; licensed to practice optometry in state where brand does business
• 10+ years of multi-unit responsibility for physician/optometric practice management, Franchising, or similar experience
• Strong influencing and negotiating skills
• Strong communicator and listener
• Problem solving ability
• 50%-75% travel

PREFERRED QUALIFICATIONS

• BA/BS in business, health care or related field

Pay Range: 168,790.10-227,793.15

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.