Pharmacy Care Technician - Remote in CA

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Pharmacy Care Technician will support the Rx Support Center (RxSC) by assisting in medication renewal processing, prior authorization support, medication adherence measures and communication with providers and patients. This role ensures medication adherence, enhances patient care, and supports pharmacy operations through accurate and efficient workflow execution.

Schedule: Monday to Friday - 8 AM - 5 PM

If you reside in the state of California, you will enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Medication Renewals
  
  
  
  • Process prescription renewal requests based on established protocols
  • Communicate with prescribers/care team regarding medication renewals
  • Verify medication information and ensure compliance with regulations
  • Proper documentation and follow-up
  
  
  
  
• Prior Authorization Support
  
  
  
  • Assist in gathering necessary information for prior authorizations for pharmacy benefits
  • Collaborate with providers and insurance companies to resolve medication access issues
  • Proper documentation and follow-up
  
  
  
  
• Workflow & Operational Support
  
  
  
  • Ensure documentation accuracy in the electronic medical record (EMR) system
  • Monitor and manage prescription refill queues efficiently
  • Identify workflow improvements to enhance operational efficiency
  
  
  
  
• Compliance & Quality Assurance
  
  
  
  • Follow all company policies, state/federal regulations, and HIPAA requirements
  • Maintain accurate records and ensure quality assurance in medication processing
  
  
  
  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• Certified Pharmacy Technician (CPhT) in the state of California
• 1+ years of Pharmacy Technician experience (retail, hospital, or managed care)

Preferred Qualifications:

• Experience with electronic medical records (EPIC preferred)
• Prior experience in refill authorization or medication adherence programs is desirable
• Proficiency in using Epic

Skills & Competencies:

• Strong attention to detail and accuracy
• Excellent communication and organizational skills
• Ability to work independently and within a team
• Ability to handle a fast-paced environment with multiple priorities

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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