Please review the job details below.
Maxar Space is seeking a Security Operations Center Dispatcher for our offices in Palo Alto, CA. In this role, you will ensure the safety and security of all Maxar Space Systems personnel, facilities, and assets, visitors, and contractors and customers. This role may require periodic and proactive patrolling of Maxar's main campus and remote buildings, mitigating security risks, and responding to incidents as necessary. The SOC Dispatcher will coordinate with Physical Security Patrol Officers and contracted Guard Force supplied by our security service provider, to mitigate and respond to a diverse range of safety and security concerns. Additionally, this position plays a critical role in industrial security compliance under Department of Defense (DoD) or other government regulations, ensuring adherence to all applicable security policies and procedures.
Responsibilities:
- Monitor and operate access control systems, surveillance cameras, alarm systems, and communication equipment, responding promptly and professionally to security incidents and emergencies.
- Enforce security protocols and proactively identify risks such as unauthorized access, theft, vandalism, and trespassing to maintain a safe and secure environment.
- Conduct thorough investigations of security incidents, ensuring accurate documentation, timely reporting, and escalation to management.
- Maintain strict confidentiality and compliance with internal policies and government regulations - e.g., Department of Defense (DoD), National Industrial Security Program Operating manual (NISPOM) - to protect classified and proprietary information.
- Coordinate with the contingent Guard Force and external agencies, including law enforcement and emergency responders, ensuring consistent policy enforcement and effective communication.
- Provide security briefings, training, and guidance to employees, contractors, and visitors regarding access procedures and security awareness.
- Manage inbound communications, assess authenticity, address inquiries professionally, and document shift activities comprehensively.
- Assist with creating and managing identification badges, conducting mobile patrols across company facilities, and responding effectively to alarms, medical situations, and evacuations.
Minimum Requirements:
- Must be a U.S. citizen with eligibility to obtain a security clearance.
- 1 year of related security experience, preferably in a Physical Security SOC Operator or Dispatcher role.
- Experience with mobile patrol operations and the ability to operate security vehicles effectively with a clean DMV record.
- Ability to work with a team in a security or law enforcement environment.
- Knowledge of incident response, emergency management, and investigative procedures.
- Ability to interface professionally with employees, contractors, government officials, and security service providers.
- Report writing and security documentation.
- Knowledge of security technology systems, including CCTV, access control, alarm monitoring, and radio communications.
- Knowledge of computer systems, including Microsoft Office 365 products, and Windows OS.
- Must be able to walk, stand, and patrol periodically, as needed, up to 8 hours.
- Work may include overnight shifts, weekends, and holidays based on operational needs. Requires flexibility to work all shifts.
Preferred Qualifications:
- Prior military, law enforcement, or federal security experience.
- Certified in CPR, AED, and First Aid.
- Experience in crisis management and emergency response coordination.
- Familiarity with security risk assessments and mitigation planning.
- Prior experience in industrial security, law enforcement, military, or corporate security is highly desirable.
- Strong understanding of DoD, NISPOM, and other federal security compliance programs.
- Strong written and verbal communication skills, with proficiency in report writing and security documentation.
In support of pay transparency at Maxar, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.
* The base pay for this position within California is: $20.27 - $33.78 hourly.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range. We offer a comprehensive package of benefits including paid time off, health and welfare insurance, and 401(k) to eligible employees. You can find more information on our benefits at: https://www.maxar.com/careers/benefits The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. The date of posting can be found on Maxar's Career page at the top of each job posting. To apply, submit your application via Maxar's Career page. Maxar Technologies values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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