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Government Programs Analyst I

Charter Communications
company vehicle
United States, Florida, Tampa
May 24, 2025

Do you want to serve as the liaison between a technology leader and government-associated accounts? You can do that. Ready to outline technology solutions to simplify the complex needs of government-subsidized accounts? As a Government Subsidized Accounts Receivable Analyst at Spectrum Business, you can do that.

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.


  • Maintain proficiency in all aspects of government-subsidized programs, including program eligibility rules, filing deadlines, funding criteria, financial discount formulas and forms
  • Serve as an SME to clients on Spectrum Business policies and processes
  • Collaborate with the governing bodies of the Universal Service Administrative Company (USAC) and the California Public Utilities Commission (CPUC)
  • Identify new sales opportunities and distribute them to the sales organization
  • Manage client accounts to include contract review, product eligibility, funding request assistance, account set up, client discount calculations, billing setup, invoicing and payment processing

Required Qualifications:

Education:

  • Bachelor's degree in a related field or equivalent experience

Experience:

  • 1+ years of operations experience
  • 2+ years of financial data analysis, relationship management and project management experience
  • 2+ years of experience with E-Rate, RGC or CTF
  • 2+ years of experience with ICOMS/CSG and Salesforce

Skills:

  • Prioritization, organizational, interpersonal, and English communication skills
  • Ability to analyze data while applying complex information

Preferred Qualifications:

Experience:

  • 2+ years of experience with cash management or account receivable

SPECTRUM CONNECTS YOU TO MORE

  • Tools + Tech: Work with innovative, customer service technology and information systems
  • Job Perks: Receive a company vehicle, tools, professional uniform, and personal protective equipment to do your best and stay safe
  • Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed
  • Competitive Pay: Generous starting salary, plus pay increases as you advance and paid training
  • Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
  • Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
  • Variety of Work: No two days, clients, or calls are ever the same which keeps each day new and exciting

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COP304 2025-52236 2025

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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