Director, Campus Living

George Washington University

United States, D.C., Washington

Jun 02, 2025

I. JOB OVERVIEW

Job Description Summary:	The Division for Student Affairs ( DSA) interacts with students throughout all phases of the student lifecycle. DSA's integrated approach is to provide a cohesive student experience built upon three core values: genuine collaboration, a comprehensive approach to problem-solving, and most importantly, putting students at the center of the work. The Division for Student Affairs at The George Washington University is seeking an individual to lead a dynamic team, focused on providing operational services that support and enhance the experience of residential students. Reporting to the Associate Vice President for Business Services, the Director of Campus Living is responsible for the following: Leads the team that oversees the management of the entire Campus Living operation, working collaboratively to support the residential student experience. Oversees the academic year and summer housing programs for the university, advising on housing policies, procedures, rates and contractual responsibilities. Leads the revenue generation of over 7100 beds on two campuses with revenue targets of over $105,000,000. Manages housing selection, occupancy, and administrative processes for both academic and summer housing. Works in collaboration with Residential Education leadership to ensure ongoing training and development of staff members. Leads occupancy operational functions for residence halls including move-in and move-out, room changes/swaps, semester turnover and other related duties. Directs the processing of license agreements for the residential communities and summer guests. Collaborates with the Office of General Counsel on the annual reviews of all licensing documents. Acts as liaison with other university departments in the coordination of academic year and summer room registration and the accounting of funds. Prepares reports, forms and statistical materials, forecasts occupancy rates, needs, shortfalls, surpluses, trends, and patterns, etc. Conducts annual market survey research on housing rates and occupancy numbers. Regularly engages with students and staff in the residence halls and across campus, creating community with university constituents. Manages the planning for summer renovations, making recommendations for the purchase of furnishings and equipment, recommending improvements of housekeeping services, and preventative maintenance and safety measures. Maintain effective working relationships with the Facilities Planning, Construction, and Management Department, University Resilience and Emergency Management, Disability Support Services, Counseling and Psychological Services, other Student Affairs Offices, and University offices. Serves as a member of the after-hours on-call duty rotation. This position is a live-on optional role, where the incumbent resides on campus or within 60 minutes of Foggy Bottom, and does include some nights and weekend responsibilities. The position is based at GW's Foggy Bottom Campus in Washington, DC. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:	Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 10 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study plus 8 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:	Progressively responsible higher education administration experience, to include four years of full-time experience within a housing and residence life department, is desired Excellent communication skills Proficiency with personal computers and the use of database software, including StarRez, is preferred Demonstrated professionalism, enthusiasm, and works well as part of a team
Hiring Range	$88,562.15 - $128,379.87
GW Staff Approach to Pay	How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:	Foggy Bottom, Washington, D.C.
College/School/Department:	Division of Student Affairs
Family	Student Affairs
Sub-Family	Housing
Stream	Management
Level	Level 4
Full-Time/Part-Time:	Full-Time
Hours Per Week:	40
Work Schedule:	Monday through Friday, with occasional nights and weekends.
Will this job require the employee to work on site?	Yes
Employee Onsite Status	Essential onsite
Telework:	No
Required Background Check:	Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:	Employer will not sponsor for employment Visa status
Internal Applicants Only?	No
Posting Number:	S013729
Job Open Date:	06/02/2025
Job Close Date:
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:
Background Screening	Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:	The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.