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Fulfillment Specialist

Tucson Electric Power Company
life insurance, tuition assistance, 401(k)
United States, Arizona, Tucson
Jun 02, 2025

About Us

UNS Energy Corporation, headquartered in Tucson, Arizona, is a subsidiary of Fortis Inc., the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP's case, since the 1890s. We're building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

Your Employer of Choice

Our culture is rooted in shared core values that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.

We create opportunities for employees to thrive through:

  • Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.
  • Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.
  • Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match and additional non-discretionary employer contribution, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Hear from some of our employees, here and here.

Job Description - Fulfillment Specialist
We are currently seeking a talented individual for the position of Fulfillment Specialist. The successful candidate will Support Mail Services and is responsible for providing reproduction services of printed and/or electronic documentation, and other related services. Provides expertise-consulting services in support of business unit objectives.
Date Posted: 06/2/2025
Date Expires:06/16/2025
Testing Date:TBD
Interview Dates:TBD
** Candidates selected for testing will receive a confirmation email at the email address provided on the application as notification of the scheduled date and time of the testing session. Dates are subject to change based on business needs, weather and unforeseen circumstances. **
Please complete the online application on the company Intranet under My HR or at www.tep.com under the careers link. If you have any questions, contact Aaron Brown at aaron.brown@tep.com
Normal Minimum Requirements :
Must have a valid, up-to-date, Arizona Driver's license and be able to maintain
Ability to work independently with little supervision
Ability to multi-task and set priorities
Ability to maintain confidential material
Ability to compromise and accept differences
Ability to isolate problems and exercise solid business judgment, regularly base decisions on facts
Ability to proof and detect quality problems
Ability to work under pressure (time constraints)
Knowledge of High Production Copier/Printing Systems preferred
Ability to lift up to 50 lbs.
*PLEASE NOTE: To be considered for this position, a resume must be submitted, enumerating qualifications and skills. There will be a three-step testing procedure required for this position. The first step is acomputer based Word exam followed by a Technical Skill test and a lifting assessment. Upon successfully passing exams, abehavioral based interview will be scheduled.
Behavioral Based Interview
The interview is a behavioral based interview incorporating our Core Competencies. In this process we believe that past behavior is the best predictor of future behavior and more recent behavior is a better predictor of future behavior than older behavior, and that long-standing trends are better predictors of behavior than isolated incidents. We therefore have patterned the questions during the interview to solicit behavior patterns that indicate with high predictability whether the candidate can perform the job as required. This type of interview is different than those that you may have taken in the past.
Core Competency Outline
Considers the financial implications for each decision you make.
Demonstrates an understanding of the cost pressures inherent within our business and is able and willing to take action accordingly.
Seeks out new learning opportunities as well as sharing, identifying and acting on lessons learned from successes and failures.
Sincerely, willingly and continuously reaffirms key goals or values.
Helps detect and resolve team breakdowns resulting from change.
Learns and develops new skills or behaviors to adapt to constant, sometimes turbulent change.
Shows a willingness to take calculated risks to accomplish project deliverables.
Shows flexibility with current procedures to effectively achieve a business result for a customer.
Improves performance by applying concepts from other situations to a new situation.
Is determined to succeed and maintains focus in the face of the challenges.
Be able to discuss the Core Competencies.
Position-Related Responsibilities:
Responsible for compiling, mass production and distribution of material including but not limited to: financial reports, training and instruction manuals, board reports, presentations, forms, marketing material, etc.
Understands production operations processing documentation.
Prepares accurate and detailed problem information on equipment, software and operational problems.
Demonstrates competency in the operation of copiers and related equipment such as: binders, cutters, folders, saddle stitchers, labelers, and staplers.
Review and set priorities on job requests. Monitor quality of all jobs performed.
Perform adjustments, minor maintenance and clean-up of equipment in area of responsibility.
Administer and maintain electronic versions and inventory control of all corporate standard forms. Print replenishments as needed or on demand.
Utilize the Electronic Document Management System (EDMS) to store, track and maintain information associated with financial and operational reports, including UniSource, TEP, UNS-Electric and UNS-Gas.
Assign appropriate properties to metadata and securities within EDMS. Ensure versioning captures record lifecycle (i.e. development, review, and approval of forms & documents).
Utilize proprietary software/applications to create complex jobs to effectively maximize utilization of digital equipment.
Order and maintain inventory of supplies and specialized goods for assigned area.
Compile data and create and maintain spreadsheets, and prepare, create, print and edit statistical, operational, and other specialized reports.
Delegate work, as needed, to other employees and train them on how to perform the work.
Recommend changes in processes to increase effective use of automation and ensure quality results.
Research and resolve routine inquiries from customers, vendors, agencies and staff about area processes, functions, and status of work requests.
Coordinate projects and requirements with other departments and outside agencies to meet customer requirements and deadlines. Serves as liaison between Reproductions and other departments.
Evaluates the best and most cost-effective solutions and methods to meet customer requirements and deadlines.
Troubleshoots problems and recommends changes in processes to increase effective use of automation and ensure quality output.
Perform assigned work in a safe and efficient manner in accordance with Company practices and procedures.
Knowledge, Skills and Abilities:
Business English, punctuation, grammar and spelling
Knowledge of Computer Processing Concepts
Knowledge of Graphic software (such as: Adobe Acrobat Professional, Impose/Compose, Fiery/EFI, MS Publisher)
Must possess the skill of multitasking
Excel, PowerPoint, and Word
Prioritizing and scheduling assigned work
Coordinating resources and advising customers
Operating reproduction and related equipment (copiers, bindery, folders, saddle stitching, cutting, labeling, and stapling)
Effectively communicating both orally and in writing with all-level employees
Researching inquiries and interacting with customers and vendors and providing customer service
Excellent problem solving and decision making skills
Monitoring quality of work performed
Maintaining confidential information and exercising solid business judgment
Ability to lift up to 50 lbs.
Ability to work, rotating shifts with minimal supervision
All employees are expected and required to adhere to the Company Code of Ethics and Principles of Conduct.

Pay Rate: 28.40

All job offers are contingent on successful completion of a pre-employment drug screen and background check.

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